Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
My computer says "This copy of windows is not genuine" RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    This message showed a few times. I am not sure if I should just ignore it. I bought this computer from Best Buy and later upgraded it to Windows 7 Prodessional from Microsoft Website. It can't be "not genuine". What is wrong?

    Thanks. 

    Saturday, October 15, 2011 8:18 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    • Marked as answer by Darin Smith MS Tuesday, October 18, 2011 9:52 PM
    Saturday, October 15, 2011 8:30 PM
    Answerer

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    • Marked as answer by Darin Smith MS Tuesday, October 18, 2011 9:52 PM
    Saturday, October 15, 2011 8:30 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote

    No reply from the Original Poster.

    Issue is assumed to be resolved.

    Darin MS
    Tuesday, October 18, 2011 9:52 PM