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Vista - Vista RRS feed

  • Question

  • I have 2 computers one crashed completely and needed rebooting. I was advised to use a reboot disk. As I only had 1 for the laptop I foolishly used that. Unfortunately it is Vista Home premium and it loaded Home onto my PC which has a product key for Vista Basic. I now cannot reactivate vista on the PC as the key is for basic. Is there anything I can do

     

    Saturday, March 29, 2008 2:18 PM

Answers

  • If Windows Vista originally came preinstalled on the computer in question, you'll need to contact the computer manufacturer and request the proper Windows Vista recovery or reinstallation disc.  Then you'll need to follow the computer manufacturer's recommended Windows Vista recovery procedure.

     

    How to Replace Lost, Broken, or Missing Microsoft Software or Hardware

    http://support.microsoft.com/kb/326246/en-gb

     

    • Marked as answer by JeniferA Thursday, September 11, 2008 7:58 PM
    Saturday, March 29, 2008 3:36 PM
    Moderator