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  • Question

  • Invalid Product key

    code 0xC004F50

    Description:
            The software Licensing Service reported that the product key is invalid

    below is the MGADiag diagnostic report.

    Thank you

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG

    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=

    Windows Product ID: 00359-OEM-8992687-00057

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {5A0A1DBE-6BBC-4141-8834-12E5EAADC9F9}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.130318-1533

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{5A0A1DBE-6BBC-4141-8834-12E5EAADC9F9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-382183560-252039298-2771675679</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P755</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>2.80</Version><SMBIOSVersion major="2" minor="6"/><Date>20121030000000.000000+000</Date></BIOS><HWID>D9A73407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>6548CAADD085586</Val><Hash>x/Em1hZaDVSjZS7kplb8aJT6Ypg=</Hash><Pid>89388-707-3625757-65062</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800057-02-1033-7601.0000-0962011

    Installation ID: 019581917475871473345681927123460921726784553511377714

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: W8DQG

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 4/25/2013 1:26:34 AM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 3:21:2013 12:37

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAonbqK+TLPOTMEu6HvmDiNyLZdyw8wy5z

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    TOSCPL                 TOSCPL00

      FACP                                   TOSCPL                 TOSCPL00

      HPET                                    TOSCPL                 TOSCPL00

      MCFG                                 TOSCPL                 TOSCPL00

      SLIC                                      TOSCPL                 TOSCPL00

      SSDT                                    PmRef                  Cpu0Ist

      SSDT                                    PmRef                  Cpu0Ist

    Thursday, April 25, 2013 9:04 AM

Answers

  • I see no issues in your report. your install shows as activated.

    there is no need to change your product key

    0xC004F50 likely you are entering it incorrectly

    characters not used:

    E,U,I,O,A,S,L,Z,N, and 1,0

    easily confused: B and 8, G and 6, G and C

    Thursday, April 25, 2013 10:28 PM
    Answerer