CRM 4.0 Outlook Client: Address Book not showing CRM Contacts

• Question

• 

  

  0

  Sign in to vote

  With CRM 4.0 - when composing a new email from the Outlook client, you can click the "TO" button to pull up the Address Book.  I can choose which Microsoft Dynamics CRM Address Book (CRM Account, CRM Contact, CRM Leads, etc) to use from the Address Book dropdown.  When I choose "CRM Contact" I get a blank list.  When I choose any other (CRM Account, CRM Lead, etc) I get list of CRM records to choose from.

   

  Any ideas on why the "CRM Contact" address book would be blank?

  Tuesday, February 12, 2008 6:43 PM