Windows 7 Build 7601 This copy of Windows is not genuine

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  I can see no reason for the non-genuine response - what happens if you attempt validation at www.microsoft.com/genuine/validate using Internet Explorer??

  If it fails, please post a new MGADiag report.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, January 29, 2013 2:45 PM

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  this is what I get when I attempt to validate using Internet Explorer 9.

  http://tinyurl.com/b7upq7y
  

  here is a copy of the new MGADiag report

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-MV8MH-98QJM-24367
  Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
  Windows Product ID: 00371-OEM-8992671-00437
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {76675E9C-65B1-4628-AE87-2CB8911CB79A}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120830-0333
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{76675E9C-65B1-4628-AE87-2CB8911CB79A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-3125728128-1677932715-1294868029</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>23535UU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G7ET29WW (1.11 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20120524000000.000000+000</Date></BIOS><HWID>A12A3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G7   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00172-222-474049-00-1033-7601.0000-0282013
  Installation ID: 000846771756574280799925793376495893688553371832804122
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: FQD9T
  License Status: Licensed
  Remaining Windows rearm count: 2
  Trusted time: 1/29/2013 10:22:20 AM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 1:29:2013 09:00
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: OAAAAAIAAQABAAIAAQABAAAABQABAAEAHKK+dU40wcduMr6qwlgCDN6IakvweM5Ycoq+QdKtlmM=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO TP-G7   
    FACP LENOVO TP-G7   
    HPET LENOVO TP-G7   
    MCFG LENOVO TP-G7   
    SLIC LENOVO TP-G7   
    TCPA PTL LENOVO
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    ECDT LENOVO TP-G7   
    FPDT LENOVO TP-G7   
    ASF! LENOVO TP-G7   
    UEFI LENOVO TP-G7   
    UEFI LENOVO TP-G7   
    POAT LENOVO TP-G7   
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    UEFI LENOVO TP-G7   
  
  

  Tuesday, January 29, 2013 3:23 PM
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  The screenshot shows you passed.

  I can't see why the system is still showing as being non-genuine

  Validation Code: 50

  Please first try recreating Licensing Store.

   

  Recreate the Licensing Store

  Go to Start > All Programs > Accessories

  Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt

  Run the following commands in the Command Prompt window, using the Enter key at the end of each

   

  net stop sppsvc

  (wait until the service has stopped before entering the following lines)

   

  CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  REN tokens.dat tokens.bar

  net start sppsvc

  slui.exe

   

  After a couple of seconds the Windows Activation dialog will appear.

  You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.

  If you are asked for your Key, use the one on the COA sticker on the machine's case

   

  Reboot and Post back with a new MGADiag report

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Ed Price - MSFTMicrosoft employee, Owner Wednesday, January 30, 2013 2:25 AM
  • Marked as answer by Noel D PatonModerator Saturday, February 9, 2013 11:33 PM

  Tuesday, January 29, 2013 3:45 PM

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  the Windows is not genuine message has now disappeared, if it returns I will report this here.

  thank you for the help

  Tuesday, January 29, 2013 3:59 PM
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  Please post a new MGADiag report so we can check it.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, January 29, 2013 4:10 PM

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  now I receive an error on the  Microsoft Genuine Advantage Diagnostics Tool 1.90027.0 .

  Failed to create output files hr = 0x80070002 Please contact support

  but it copies the following into the clipboard.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-MV8MH-98QJM-24367
  Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
  Windows Product ID: 00371-OEM-8992671-00437
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {76675E9C-65B1-4628-AE87-2CB8911CB79A}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120830-0333
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{76675E9C-65B1-4628-AE87-2CB8911CB79A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-3125728128-1677932715-1294868029</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>23535UU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G7ET29WW (1.11 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20120524000000.000000+000</Date></BIOS><HWID>A12A3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G7   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00172-222-474049-00-1033-7601.0000-0282013
  Installation ID: 000846771756574280799925793376495893688553371832804122
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: FQD9T
  License Status: Licensed
  Remaining Windows rearm count: 2
  Trusted time: 1/29/2013 12:39:11 PM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 1:29:2013 09:00
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: NgAAAAEAAQABAAIAAQABAAAABQABAAEAHKK+dU40bjK+qsJYAgzeiGpL8HjOWHKKvkHSrZZj
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO TP-G7   
    FACP LENOVO TP-G7   
    HPET LENOVO TP-G7   
    MCFG LENOVO TP-G7   
    SLIC LENOVO TP-G7   
    TCPA PTL LENOVO
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    ECDT LENOVO TP-G7   
    FPDT LENOVO TP-G7   
    ASF! LENOVO TP-G7   
    UEFI LENOVO TP-G7   
    UEFI LENOVO TP-G7   
    POAT LENOVO TP-G7   
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    UEFI LENOVO TP-G7   
  
  

  Tuesday, January 29, 2013 5:44 PM
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  The error on pressing the Copy button isn't unusual, but as you've found, it doesn't affect the ability to paste to the reply :)

  Your report looks fine now - your activation problems should be over

  Good luck.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Ed Price - MSFTMicrosoft employee, Owner Wednesday, January 30, 2013 2:25 AM

  Tuesday, January 29, 2013 5:56 PM

  Moderator