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Re: YOU MAY BE VICTIM OF COUNTERFEIT RRS feed

  • Question

  •  

    I received a message saying :YOU MAY BE VICTIM OF COUNTERFEIT.What should I do now?HELP!
    Sunday, December 9, 2007 6:20 AM

Answers

  • Please share more about your computer. Where did the software come from which is currently installed on your system?  Please visit the following site:   http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en . Please compare the software you purchased against what you see here.

     

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, December 12, 2007 1:12 AM

All replies

  • In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.

    Sunday, December 9, 2007 8:37 AM
    Moderator
  • Please share more about your computer. Where did the software come from which is currently installed on your system?  Please visit the following site:   http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en . Please compare the software you purchased against what you see here.

     

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, December 12, 2007 1:12 AM