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After entering a legitimate Vista product key when prompted, I get a Windows activation error code 0x8007000D RRS feed

  • Question

  • After having used a legitimate copy of Vista since it launched, I'm now all of a sudden being told that my copy of Vista is not genuine and I'm being prompted to enter my product key after starting my computer. After entering the product key that I used when Vista was initially installed, I get a Windows activation error code 0x8007000D. I tried selecting the phone option earlier and I got an error there as well. Also, when I choose the reduced functionality option, a browser window is opened without providing any access to any other Windows functionality (no start button, for example). What gives?

    This all started after I uninstalled Spyware Doctor and was prompted to restart my computer. When I restarted it, I tried entering safe mode with networking and my computer froze up while loading Windows drivers. At that point, I had to hard reboot and when I did, I started getting the prompt to activate Windows. Any help with resolving this issue would be greatly appreciated.
    Tuesday, January 12, 2010 8:05 PM

Answers

  • Hello Gavinci,

    Could you post the full report?  Aside from an issue that last occured way back in July, I am not seeing anything that could be causing your current issue, in the small section of the report you have posted.

    Your other option is to create a non-cost support request at http://go.microsoft.com/fwlink/?linkid=52029 for email based support of this issue. 

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Monday, January 18, 2010 11:03 PM
    Friday, January 15, 2010 12:44 AM

All replies

  • Hello Gavinci, 

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link
    http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/108507ff-f7da-4435-821c-0e8eb5ffdde6.

    6)    In a reply post, paste the Diagnostic Report.

    Thank you,
    Darin MS
    Tuesday, January 12, 2010 11:08 PM
  • My default browser, Chrome, opened and I was unable to enter a URL. It says "about:blank" in the address bar and when I try to enter a URL, it gets replaced again with "about:blank". If it helps at all, in the bottom right hand corner it says "Windows Vista (TM) Build 6000 Windows is not genuine". This is really, really frustrating.
    Wednesday, January 13, 2010 3:51 AM
  • Okay, so I managed to get it running by downloading it to a different computer and transferring it via thumb drive. Here is the output (it gives me an error when I try to copy it, so this is all copied over by hand...ugh...). When I try to copy it, it says "Failed to create output files, hr= 0x800706ba. Please contact support."

    Validation status: Invalid License
    Validation Code:  50

    Product Key: *****-*****-36KTV-QBB7D-3T9T6
    Product Key Hash: d9XYARYUrtjZPFqfzA4mEMwCda4=
    Product ID: 89578-OEM-7318101-69948
    Product ID Type: 3 - OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {8C0074F8-7377-4432-9B9E-EC3FF8B5F73E}(1)
    Administrator: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture & Build: 0x00000000   6000.vista_gdr.090805-0102
    TTS Error: K:20090716080201925-M:20090722215254432-
    Validation Diagnostic:
    Resolution Status: N/A
    Wednesday, January 13, 2010 7:38 AM
  • Also, in case it's helpful, I'm able to get into safe mode without receiving the prompt to activate. However, if I go into safe mode with networking or normal windows startup, I get the activation prompt.
    Wednesday, January 13, 2010 8:34 PM
  • Any help?
    Thursday, January 14, 2010 2:06 AM
  • Hello Gavinci,

    Could you post the full report?  Aside from an issue that last occured way back in July, I am not seeing anything that could be causing your current issue, in the small section of the report you have posted.

    Your other option is to create a non-cost support request at http://go.microsoft.com/fwlink/?linkid=52029 for email based support of this issue. 

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Monday, January 18, 2010 11:03 PM
    Friday, January 15, 2010 12:44 AM
  • No reply to request for additional information.

    Closing thread as Answered.

    Darin MS
    Monday, January 18, 2010 11:03 PM