locked
Validation Key RRS feed

  • Question

  • I formated the computer from repair shop but they installed windows XP software which I had installed before, but now microsoft asking to validate the software. I have the validation key of genuine software which I purchaed from microsoft, but the CD is not with me now it is at native place. can you advice me how to do activate this things.  
    Sunday, November 17, 2013 8:24 AM

Answers

  • It sound like your repair shop installed using a default Key?

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    You may just neet to change the Key to the one you have....

    Use the Product Key Update Tool - http://windows.microsoft.com/en-GB/windows/help/genuine/product-key to change the Key to the one on your COA sticker, then reboot and  post a new MGADiag report so we can confirm that everything went OK


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, November 17, 2013 10:17 AM
    Moderator