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CRM 2015 + Activities not related visible in social pane RRS feed

  • Question

  • Hi,

    I am facing an issue where in an email activity which is not related to my account is visible in social pane.

    For eg. There is Account A and Account B

    And an Email activity named Email A

    So in Email Activity - 'Email A' i have selected Account A in the regarding field, However this email activity is visible in social pane in both the accounts - Account A and Account B.

    Any help would be appreciated

    Friday, November 4, 2016 12:58 PM

All replies

  • Found answer to my question posting it so that it might help others -

    The email activity as explained in the example Email A had an contact mentioned in the 'CC' field of email activity. 

    And the Contact had its Parent Account set a 'Account B'. Hence it was visible in Account B also.

    Wednesday, November 16, 2016 1:39 PM