I am glad someone out there is speaking out.
I (fortunately) only had the "Trial"... that just ended. Unfortunately, because I did not complete installing Firewall (back in Nov) on my computer.... it is now "Not letting me change the Settings for Firewall" and also is not allowing me to "Uninstall" Live One Care for my Computer.
Do you know how I can "Uninstall" it?
In regards to your case.. I would definitely be calling Microsoft back DEMANDING a Refund.