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Help! Since resetting laptop to factory settings, Microsoft Office Activation problems.

    Question

  • I've been using Word 2007 but recently had problems with laptop and had to reset it to factory settings. There is a Microsoft sticker on my computer with a 25 character code on it, but when I enter it I keep getting told it's the wrong key. I've been on the MS support site but just got sent round in circles. I want my product to work within legal boundaries so if I have to purchase again I will, but really don't want to pay for something twice if I don't have to.

    Anyone been through this that can help? 

    Monday, March 14, 2011 1:27 PM