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This computer has failed validation. Error [0x80180101] Vista 64bit, Office 2007 RRS feed

  • Question

  • Trying to download a Microsoft Office plug-in from MS site system requires validation.  Validation failes because it says Office 2007 is not activated.  However Office 2007 is activated!  I have Avast Anti-virus installed, disabling On-Access protection has no effect however.

    Stuck!

    Wednesday, November 22, 2006 12:21 PM

Answers

  • Fixed, this was fdown to Project and Visio not being activated yet
    Sunday, November 26, 2006 7:35 PM

All replies

  • This is Vista Release Build and the web reference is http://www.microsoft.com/downloads for the validation server

    Wednesday, November 22, 2006 5:00 PM
  • Can you please run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response in this thread.
    Wednesday, November 22, 2006 11:29 PM
  • Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-RX4KR-RT77G-RQKD3
    Windows Product Key Hash: R6NkKaOdzOKtVjtgGrYTDHjGJF4=
    Windows Product ID: 89587-378-5181724-71452
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: {397DF08C-A261-4678-B27E-06495D3B819F}
    Is Admin: No
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.716.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{397DF08C-A261-4678-B27E-06495D3B819F}</UGUID><Version>1.5.0717.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-RQKD3</PKey><PID>89587-378-5181724-71452</PID><PIDType>0</PIDType><SID>S-1-5-21-874787895-1670589084-1773347017</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D820                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20061013000000.000000+000</Date></BIOS><HWID>7F313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>BE8D9E10CCD76BA</Val><Hash>V54g0BwB1f4MG+/p6g7/Fi3DQn0=</Hash><Pid>81605-861-0021416-65020</Pid><PidType>8</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>7805D4C6F668EBA</Val><Hash>sOYS6ebi5Yy0/MQ4c+LAhSq0Hfg=</Hash><Pid>84889-861-0015143-63596</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>7805D4C6F668EBA</Val><Hash>sOYS6ebi5Yy0/MQ4c+LAhSq0Hfg=</Hash><Pid>84890-861-0015143-63840</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, November 23, 2006 11:16 AM
  • Sorry this should have been in the Office 2007 Thread if there is one as this is an Office 2007 validation failure.
    Sunday, November 26, 2006 7:11 PM
  • Fixed, this was fdown to Project and Visio not being activated yet
    Sunday, November 26, 2006 7:35 PM