Recovery Problems after servicing RRS feed

  • Question

  • I recently sent my laptop in for repairs, and the person who did so ended up completely reloading everything into my computer. As a result, my fully validated and operating copy of Microsoft Office Home and Student 2007 was replaced by one that I didn't have the key for. Foolishly, I removed that copy and went to my recovery disks, only to find that it wasn't there. The program should have been there at the time the disks were made. Why didn't it copy to them like everything else did?
    Monday, February 6, 2012 2:49 AM