quarantine failed/ remove failed RRS feed

  • Question

  • every time i log on one care informs me that i have 3 trojan threats that could not be quarantined or removed.  when i check the log they have a threat severity of severe.  the threat names are TrojanDropper:Win32/Small.RP (remove failed), TrojanDownloader:JS/Istbar.F (quarantine failed) and Trojan:WinREG/Lowzones.Q (quarantine failed).  i've tried to find these files with searches and i can't.  is there anything i can do to get rid of them? the log says total number of threats still present but suspended: 3.  are these still harmfull?  i wanted to start doing online banking but won't as long as these threats are still showing up.

    Thursday, November 20, 2008 4:52 PM


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