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All emails are not tracking through email router RRS feed

  • Question

  • Hello All,

    I have configured email router with a email id and create a queue for the same email id which is configured in email router.
    Some of the emails i am getting into the queue, but some emails are not tracking into the queue.

    I am not getting the cause of this issue. 

    Regards,

    Kamal


    Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

    Friday, October 17, 2014 5:41 AM

All replies

  • Hi Kamal,

    Have you selected "All e-mail messages" option for "Convert to e-mail activities" option set? 


    Vikranth Pandiri Blog: http://howto-mscrm.blogspot.com Twitter: @TweetVikranth "Please Mark it as answer if it helps in resolving your query"

    Monday, October 20, 2014 6:04 AM
  • Thanks for the reply Vikranth,

    Yes, i have selected that option.


    Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

    Monday, October 20, 2014 6:36 AM