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Persistent 0x800401f3 error on genuine system RRS feed

  • Question

  • Hi,

     

    although it used to work before, since few weeks I cannot pass the Web-based Windows Genuine Validation procedure. The GenuineCheck.exe always ends up with the 0x800401f3 error.

    I have tried all known tricks with xml parser reinstallation (using msxml3.dll and msxml6.dll), according to solutions suggested here:

    http://forums.microsoft.com/genuine/ShowPost.aspx?PostID=1658822&SiteID=25

    and here:

    http://forums.microsoft.com/genuine/ShowPost.aspx?PostID=1418486&SiteID=25

    but the result is always the same as I described.

     

    Here is my MGADiag output:

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-QJJTF-D8BQH-4H63W
    Windows Product Key Hash: GoFLza7FM+Zej8c6PpoJTytffMA=
    Windows Product ID: 55862-OEM-2149203-74591
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {18CBAEC2-EA6B-4BE5-BE2D-ED35D963F563}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.7.18.1
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe
    File Mismatch: C:\WINDOWS\system32\licdll.dll
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe
    File Mismatch: C:\WINDOWS\system32\ntdll.dll
    File Mismatch: C:\WINDOWS\system32\kernel32.dll
    File Mismatch: C:\WINDOWS\system32\crypt32.dll
    File Mismatch: C:\WINDOWS\system32\advapi32.dll
    File Mismatch: C:\WINDOWS\system32\setupapi.dll
    File Mismatch: C:\WINDOWS\system32\oembios.bin
    File Mismatch: C:\WINDOWS\system32\oembios.dat
    File Mismatch: C:\WINDOWS\system32\oembios.sig
    File Mismatch: C:\WINDOWS\system32\syssetup.dll

    Other data-->
    Office Details:

     

    And here is what my COA says:

     

    Windows(r) XP Home Edition

    OEM Product [in black lettering]

     

     

    Please, I need some help badly, as I cannot install any MS updates including the IE7.

     

    Thank you in advance!

     

    Pawel Bilinski

    Tuesday, August 28, 2007 11:37 PM

Answers

  • Hi Wizards,

     

    any chance that you look into my problem explained above and try to suggest a solution?

     

    Thanks in advance.

    Pawel

    Friday, September 7, 2007 10:17 PM
  • Follow the troubleshooting advice offered in this article:

     

    You cannot install some updates or programs: http://support.microsoft.com/kb/822798/

    Friday, September 7, 2007 11:03 PM
    Moderator

All replies

  • Hi Wizards,

     

    any chance that you look into my problem explained above and try to suggest a solution?

     

    Thanks in advance.

    Pawel

    Friday, September 7, 2007 10:17 PM
  • Follow the troubleshooting advice offered in this article:

     

    You cannot install some updates or programs: http://support.microsoft.com/kb/822798/

    Friday, September 7, 2007 11:03 PM
    Moderator
  • Thanks, but I have tried this before with no success.

    Now I did it again and here is the result:

     

    Unknown error encountered during Windows validation. The validation service is unable to determine whether your copy of Windows is genuine. Please validate again. If additional attempts result in validation errors you may want to try again later.

    [0x80080101]

     

    I tried again:

     

    You have encountered an unknown error. Please contact your local product support team for further assistance with this issue.

    0x80080299]

     

    Any ideas???

    I hoped that analysis of my MGADiag may help to find out what is wrong?

     

    Pawel

    Monday, September 17, 2007 10:46 PM