Answered by:
Persistent 0x800401f3 error on genuine system

Question
-
Hi,
although it used to work before, since few weeks I cannot pass the Web-based Windows Genuine Validation procedure. The GenuineCheck.exe always ends up with the 0x800401f3 error.
I have tried all known tricks with xml parser reinstallation (using msxml3.dll and msxml6.dll), according to solutions suggested here:
http://forums.microsoft.com/genuine/ShowPost.aspx?PostID=1658822&SiteID=25
and here:
http://forums.microsoft.com/genuine/ShowPost.aspx?PostID=1418486&SiteID=25
but the result is always the same as I described.
Here is my MGADiag output:
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-QJJTF-D8BQH-4H63W
Windows Product Key Hash: GoFLza7FM+Zej8c6PpoJTytffMA=
Windows Product ID: 55862-OEM-2149203-74591
Windows Product ID Type: 3
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {18CBAEC2-EA6B-4BE5-BE2D-ED35D963F563}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: Yes
Version: 1.7.18.1
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics:Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe
File Mismatch: C:\WINDOWS\system32\licdll.dll
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe
File Mismatch: C:\WINDOWS\system32\ntdll.dll
File Mismatch: C:\WINDOWS\system32\kernel32.dll
File Mismatch: C:\WINDOWS\system32\crypt32.dll
File Mismatch: C:\WINDOWS\system32\advapi32.dll
File Mismatch: C:\WINDOWS\system32\setupapi.dll
File Mismatch: C:\WINDOWS\system32\oembios.bin
File Mismatch: C:\WINDOWS\system32\oembios.dat
File Mismatch: C:\WINDOWS\system32\oembios.sig
File Mismatch: C:\WINDOWS\system32\syssetup.dllOther data-->
Office Details:And here is what my COA says:
Windows(r) XP Home Edition
OEM Product [in black lettering]
Please, I need some help badly, as I cannot install any MS updates including the IE7.
Thank you in advance!
Pawel Bilinski
Tuesday, August 28, 2007 11:37 PM
Answers
-
Hi Wizards,
any chance that you look into my problem explained above and try to suggest a solution?
Thanks in advance.
Pawel
Friday, September 7, 2007 10:17 PM -
Follow the troubleshooting advice offered in this article:
You cannot install some updates or programs: http://support.microsoft.com/kb/822798/
Friday, September 7, 2007 11:03 PMModerator
All replies
-
Hi Wizards,
any chance that you look into my problem explained above and try to suggest a solution?
Thanks in advance.
Pawel
Friday, September 7, 2007 10:17 PM -
Follow the troubleshooting advice offered in this article:
You cannot install some updates or programs: http://support.microsoft.com/kb/822798/
Friday, September 7, 2007 11:03 PMModerator -
Thanks, but I have tried this before with no success.
Now I did it again and here is the result:
Unknown error encountered during Windows validation. The validation service is unable to determine whether your copy of Windows is genuine. Please validate again. If additional attempts result in validation errors you may want to try again later.
[0x80080101]
I tried again:
You have encountered an unknown error. Please contact your local product support team for further assistance with this issue.
0x80080299]
Any ideas???
I hoped that analysis of my MGADiag may help to find out what is wrong?
Pawel
Monday, September 17, 2007 10:46 PM