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Renew Issue

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I am trying to renew and it keeps giving me this response

Cannot complete request

We can't complete your request right now. Please try again later.
If you get this message more than once, report it as a recurring problem.

Message 8179

Tuesday, October 28, 2008 12:48 AM

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M. Salcido,

8179 error indicates a "unknown server error". We might have a problem more than what we think. I would suggest you to contact support. Follow this FAQ to reach support.

How to reach support (FAQ) -

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Friday, October 31, 2008 7:33 AM

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M Salcido,

You can also renew your subscription by Logging-in to https://billing.microsoft.com

Sign-in using your Live ID.

Click on the status of your subscription.

You will have there a link to renew.

If you need further assistance you can always contact support.

How to reach support (FAQ) -

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Tuesday, October 28, 2008 6:43 AM
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I went to the billing link and it gave me a similar "cannot process" message.

Friday, October 31, 2008 12:07 AM
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M. Salcido,

8179 error indicates a "unknown server error". We might have a problem more than what we think. I would suggest you to contact support. Follow this FAQ to reach support.

How to reach support (FAQ) -

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Friday, October 31, 2008 7:33 AM