Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Hot to prevent automatic email tracking for replies of tracked email RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    We use CRM Outlook client so that user manually tracks emails to CRM if he will. Emails should never be automatically tracked. Now, even if no automatic tracking for emails is enabled, replies for tracked emails are automatically tracked. How can I prevent automatic tracking of reply email?

    Friday, February 13, 2015 9:28 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    All the replies on tracked emails will be tracked by default.

    If you wish to untrack, you need to hit the untrack button.

    Karishma

    Friday, February 13, 2015 9:31 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    So there is now way to disable this default behavior?
    Friday, February 13, 2015 10:23 AM