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Registration RRS feed

  • Question

  • I've installed MR from the RTM; now the registration has expired and MR won't accept a reg key.  Is there someplace special you need to enter reg keys?
    Wednesday, May 19, 2010 7:24 PM

All replies

  • Management Reporter keys are entered under Tools | Registration. As long as you are using RTM Keys for GP2010 everything should work fine.

    Thanks

    Wednesday, May 19, 2010 8:44 PM
  • Thanks for the reply...  when launching MR, I get the message that 'the evaluation period has expired.  You must enter a valid license key'

    The next window is a Registration window.  Apparently I don't have a valid license key.  The window shows:

    Company: Evaluation copy

    Expiration date: Expired

     

    You mentioned using RTM keys for GP2010... where do I acquire these, and where do I enter them in MR?  I am not able to go to tools-registration, as the application will not launch without keys.

    Thanks for the help,

     

    Thursday, May 20, 2010 2:55 PM
  • This window that pops up should be the same window?

    I checked Voice and I see keys are available for partners but most customers I checked don't have keys yet. If you are a customer you may have to wait a few more days until you have a registration key available to enter.

    Are you a customer and are you in or outside of North America?

    Thanks

    Ryan

    Thursday, May 20, 2010 4:12 PM