none
Windows not valid...Office OK - An Unauthorized change was made to windows RRS feed

  • Question

  • Heres a copy of the log from the validation program....have spent hours trying to fix this damn issue, from removing McAfee Av, Reset DRM, full virus scans completed, full Spyware scans completed with Malwarebytes and SuperAntiSpyware...all come up of. On a side not, I cannot open Control Panel under normal boot, but can open it in sfae mode. This is driving me nutso....Dell Inspiron 1720 laptop. Oh also removed Limewire and the problem seemed to occur after upgrading that is when the problem started. I must also point out that this is not my computer, Im a self employed computer tech and this website is my last ditch effort to fix this issue before I resort to an OS reload. Many thanks

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-Q4CXM-VW4PD-T86V2
    Windows Product Key Hash: 952fCz6kbavSjq3QsEFofVpwgCw=
    Windows Product ID: 89578-OEM-7352137-07029
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {A81972FA-E31A-463F-99DC-777649EE2CEE}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error: M:20100714101402388-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    Microsoft Publisher 2002 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A81972FA-E31A-463F-99DC-777649EE2CEE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T86V2</PKey><PID>89578-OEM-7352137-07029</PID><PIDType>3</PIDType><SID>S-1-5-21-1539830451-67866829-1353682554</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20080203000000.000000+000</Date></BIOS><HWID>C1333507018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>3413D46F776B1A</Val><Hash>+7mm51669XdcD+/I3PEJyt1bexg=</Hash><Pid>54186-OEM-1793503-48589</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>18247B2EFE0C3DA</Val><Hash>Kq+9B10SCs+dszyz6glSvYjnYIY=</Hash><Pid>54197-OEM-1693853-00589</Pid><PidType>4</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>2B9C68B786BCF28</Val><Hash>iiKdYf3Qq9n3DdpmDlvyTOWx7Nw=</Hash><Pid>81602-916-2516777-68080</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(291, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAEAAQABAAAABAABAAEA6GHopBLUPIfqxnb/SEWicEaDEMVEF/L0mNu90CLMVvSsVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

     

    Wednesday, July 14, 2010 12:45 AM

Answers

  • Hello SwiftyTas,

      Your Office is showing as Genuine.  However, there is a problem in Windows.

    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609], Hr = 0x800b0100

     

    This means the files has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

    To resolve the issue, you need to either repair file .

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Click the ‘Start’ button

    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    5)    Click the "Next" button.

    6)    Reboot back into Normal mode

    7)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com/gp/contactwga or reinstall Vista.

     Thank you,


    Darin MS
    Wednesday, July 14, 2010 7:34 PM