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Windows not valid...Office OK - An Unauthorized change was made to windows
Question
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Heres a copy of the log from the validation program....have spent hours trying to fix this damn issue, from removing McAfee Av, Reset DRM, full virus scans completed, full Spyware scans completed with Malwarebytes and SuperAntiSpyware...all come up of. On a side not, I cannot open Control Panel under normal boot, but can open it in sfae mode. This is driving me nutso....Dell Inspiron 1720 laptop. Oh also removed Limewire and the problem seemed to occur after upgrading that is when the problem started. I must also point out that this is not my computer, Im a self employed computer tech and this website is my last ditch effort to fix this issue before I resort to an OS reload. Many thanks
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-Q4CXM-VW4PD-T86V2
Windows Product Key Hash: 952fCz6kbavSjq3QsEFofVpwgCw=
Windows Product ID: 89578-OEM-7352137-07029
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {A81972FA-E31A-463F-99DC-777649EE2CEE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218-0019
TTS Error: M:20100714101402388-
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional - 100 Genuine
Microsoft Publisher 2002 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A81972FA-E31A-463F-99DC-777649EE2CEE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T86V2</PKey><PID>89578-OEM-7352137-07029</PID><PIDType>3</PIDType><SID>S-1-5-21-1539830451-67866829-1353682554</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20080203000000.000000+000</Date></BIOS><HWID>C1333507018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>3413D46F776B1A</Val><Hash>+7mm51669XdcD+/I3PEJyt1bexg=</Hash><Pid>54186-OEM-1793503-48589</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>18247B2EFE0C3DA</Val><Hash>Kq+9B10SCs+dszyz6glSvYjnYIY=</Hash><Pid>54197-OEM-1693853-00589</Pid><PidType>4</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>2B9C68B786BCF28</Val><Hash>iiKdYf3Qq9n3DdpmDlvyTOWx7Nw=</Hash><Pid>81602-916-2516777-68080</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 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
Licensing Data-->
C:\Windows\system32\slmgr.vbs(291, 5) (null): 0xC004D401Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: PAAAAAEABgABAAEAAQABAAAABAABAAEA6GHopBLUPIfqxnb/SEWicEaDEMVEF/L0mNu90CLMVvSsVkbKOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
BOOT DELL M08
MCFG DELL M08
SLIC DELL M08
SSDT PmRef CpuPmWednesday, July 14, 2010 12:45 AM
Answers
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Hello SwiftyTas,
Your Office is showing as Genuine. However, there is a problem in Windows.
The core of your issue centers on the line in your Diagnostic Report that reads:
File Scan Data-->
File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609], Hr = 0x800b0100This means the files has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.
To resolve the issue, you need to either repair file .
First try repairing Windows using System Restore:
1) Reboot Vista into Safe Mode
2) Click the ‘Start’ button
3) In the Start Search field, type: System Restore and hit “Enter” keyboard key
4) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
5) Click the "Next" button.
6) Reboot back into Normal mode
7) Vista should no longer be in Reduced Functionality mode
If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.
1) Login to Vista in Normal Mode (not safe mode)
2) Launch an Internet Browser
3) Type: %windir%\system32\ in the browser's address field
4) Scroll down till you find the file cmd.exe
5) Right-click the file and select 'Run as Administrator'
6) In the CMD window, type: sfc /scannow
7) Reboot twice and see if that resolves the issue.
If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com/gp/contactwga or reinstall Vista.
Thank you,
Darin MS- Marked as answer by Darin Smith MS Wednesday, July 14, 2010 7:34 PM
Wednesday, July 14, 2010 7:34 PM
