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  • Question

  • I have an infected pc with this 2008 malware - apparently all the photos on this pc were removed (?) as infected.  Any ideas for recovery after a system F10 recovery?

    Wednesday, July 9, 2008 1:46 PM

Answers

  • Without backups, the photos are gone if you use the manufacturer's recovery process.

    I'm not sure what "2008 malware" you are referring to, but the WinAntivirus popup malware would not delete your photos and I don't believe that the photo files could or would be infected by this malware. The purpose of the malware is to get you to think the PC is infected and to get you to pay them for some garbage pretending to be protection/removal.

    Are you using OneCare? If so, contact support for help *before* taking the extreme step of recovering the PC to factory fresh. If not, you're off topic for this forum.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Wednesday, July 9, 2008 3:38 PM
    Moderator