MSCRM 2010 Solution Issue RRS feed

  • Question

  • Following is the scenario:



    Customer has customized value of one of the options for Lead Source field. For Example, he has changed Advertisement value to 110 from 1.


    [The embedded file image001.png from this location is an attachment file in the same email now]


    Now, whenever I release a solution, it will go with default values for the options above, as in my solution I don't have any changes for this field. When customer installs this solution, his customizations are overwritten by default values and he loses his changes.


    Is there any setting or a way by which I can stop my solution from overwriting his customizations? Is there any way to remove this field from the solution?

    Friday, November 11, 2011 12:02 PM