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Automaticaly create campaigns responses form email campaigns RRS feed

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    Hello please help me with the steps for doing the fallowing action :

    I want to automaticaly track campaign responses in crm form an email campaign .

    For example i want to send an email to a marketing list regardig an invitation to an event .

    Then when they response to the email , i want that crm automaticaly register the responses of the customers and to have the posibility to export the answers to see which are participating and which no .

    Please help me with a response and with the steps in order to this ( i am new in this domain )

    Thanks !

    Tuesday, March 19, 2013 4:16 PM

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    Hi,

    http://www.powerobjects.com/blog/2013/01/24/using-campaign-responses-in-crm-2011/

    See if e-mail tracking is enabled. This is a setting your system administrator can set. If you are a system administrator, follow these instructions:

    1. In the Navigation Pane, click Settings, and then click Administration.

    Click System Settings.

    2. In the System Setting dialog box, click the E-mail tab.

    3. Select the Track e-mails sent between CRM users as two activities option.

    4. Click the Marketing tab, and then verify that Create campaign responses for incoming e-mail is set to Yes.

    5. Click OK to save your changes and close the System Setting dialog box.

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer". Thanks and Regards, Yogesh Vijay Mulay

    • Proposed as answer by SravaniRN459 Wednesday, March 20, 2013 5:14 AM
    • Marked as answer by Florin_ro Wednesday, March 20, 2013 8:28 AM
    Wednesday, March 20, 2013 4:22 AM

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    Hello

    Are you looking for something like this:

    http://rc.crm.dynamics.com/RC/2011/en-us/online/5.1_CTP/campaignresponses.aspx

    • Proposed as answer by SravaniRN459 Wednesday, March 20, 2013 5:14 AM
    Tuesday, March 19, 2013 5:00 PM
  • Question
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    Hi,

    http://www.powerobjects.com/blog/2013/01/24/using-campaign-responses-in-crm-2011/

    See if e-mail tracking is enabled. This is a setting your system administrator can set. If you are a system administrator, follow these instructions:

    1. In the Navigation Pane, click Settings, and then click Administration.

    Click System Settings.

    2. In the System Setting dialog box, click the E-mail tab.

    3. Select the Track e-mails sent between CRM users as two activities option.

    4. Click the Marketing tab, and then verify that Create campaign responses for incoming e-mail is set to Yes.

    5. Click OK to save your changes and close the System Setting dialog box.

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer". Thanks and Regards, Yogesh Vijay Mulay

    • Proposed as answer by SravaniRN459 Wednesday, March 20, 2013 5:14 AM
    • Marked as answer by Florin_ro Wednesday, March 20, 2013 8:28 AM
    Wednesday, March 20, 2013 4:22 AM