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Office 2003 displays Not Genuine message

Question
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Several weeks after I reinstalled MS Office 2003, I started getting a message that my copy of Office was not genuine. I have 2 home computers and 2 copies of MS Office 2003, so I suspect that the problem is that I may have used the same key on both PCs.
A. How can I verify that this is the source of the problem?
B. If I know which key I used for the problem installation, is it possible to apply the other key without reinstalling Office?
Diagnostics from the PC with the problem installation follow:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {13E72B41-6776-4847-8DFA-2D7EE9D33220}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.090803-2339
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Edition 2003 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{13E72B41-6776-4847-8DFA-2D7EE9D33220}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2374148863-2273294372-3780691661</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RX900AA-ABA a6010n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20070216000000.000000+000</Date></BIOS><HWID>30303507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>7F39C3E059A8500</Val><Hash>GVF/qNsKtW+tAAVW+CgMhzr3tkQ=</Hash><Pid>73931-640-2103134-57986</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="108"/><App Id="16" Version="11" Result="108"/><App Id="18" Version="11" Result="108"/><App Id="19" Version="11" Result="108"/><App Id="1A" Version="11" Result="108"/><App Id="1B" Version="11" Result="108"/><App Id="44" Version="11" Result="108"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6000.0000-1402009
Installation ID: 226556741462253574020821914840285002327985008162280566
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Licensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAnJ8ubYpREKJI5LTUQIJE2vL0bPyONqxWKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
Monday, February 8, 2010 1:58 PM
Answers
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Dan,
I installed and ran the Jellybean Keyfinder, and it came up with a key that didn't match what was on either of the copies of MS Office that I have, so I don't know what's going on with that. I also looked through the instructions on editing the registry, and I don't have the courage (or foolishness) to try that. I think I will just uninstall and reinstall Office and see if that helps.
Thanks for your suggestions.
Mark- Marked as answer by Darin Smith MS Tuesday, February 9, 2010 10:34 PM
Monday, February 8, 2010 6:24 PM
All replies
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Hello BDux82,
Under some circumstances, you can change the nongenuine product key to your genuine product key without having to reinstall Office.
Please refer to this MS KB for more information: http://support.microsoft.com/default.aspx/kb/895456
The Magical Jellybean Keyfinder is a small harmless keyfinding utility that has been on the internet for years. You can use it to discover the product key used to install Office.
Hopefully the situation will turn out to be that you have one genuine full retail license for Office, so that you will be able to replace the nongenuine Office license with the Genuine one. Full retail licenses for Office are permitted by the End User Licensing Agreement to be installed and activated on two of your computers at the same time.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxpMonday, February 8, 2010 5:00 PM -
Dan,
I installed and ran the Jellybean Keyfinder, and it came up with a key that didn't match what was on either of the copies of MS Office that I have, so I don't know what's going on with that. I also looked through the instructions on editing the registry, and I don't have the courage (or foolishness) to try that. I think I will just uninstall and reinstall Office and see if that helps.
Thanks for your suggestions.
Mark- Marked as answer by Darin Smith MS Tuesday, February 9, 2010 10:34 PM
Monday, February 8, 2010 6:24 PM