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Windows initially activated fine, now reporting 'Windows 7 Build 7600 this copy of windows is not genuine' RRS feed

  • Question

  • I'm posting on behalf on my father in law who successfully activated a retail boxed copy of Windows 7 and was receiving updates for a long time, then a while ago he starting getting messages about Windows 7 not being a genuine copy.

    I'm visiting, so I'm trying to troubleshoot - I've tried reentering the code and phone activation but keep getting the message about it not being genuine.

    I've followed a link from this forum and downloaded the latest MGADiag tool - here's the report from it.

    Hope someone can help...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-FQ8HX-YMFXV-X4QPJ
    Windows Product Key Hash: NW3ppanKO+iL8ggDiuHFiupQzK0=
    Windows Product ID: 00359-232-5177951-86180
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {9FBEC5CA-7E3F-4A50-BFF5-6F81217C292B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.110622-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Standard for Students and Teachers - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9FBEC5CA-7E3F-4A50-BFF5-6F81217C292B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X4QPJ</PKey><PID>00359-232-5177951-86180</PID><PIDType>5</PIDType><SID>S-1-5-21-1109839759-4277408213-443789026</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Optiplex GX280               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A00</Version><SMBIOSVersion major="2" minor="3"/><Date>20040609000000.000000+000</Date></BIOS><HWID>D4BA3607018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{913D0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Standard for Students and Teachers</Name><Ver>10</Ver><Val>1D1CE5B55BF0810</Val><Hash>WP6kSy1v9IjL+eZDtaoFu+yiqg4=</Hash><Pid>55866-719-2914005-17147</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-517795-00-2057-7600.0000-2282011
    Installation ID: 017772605880372100579850946360038711546042780991449391
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: X4QPJ
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 16/08/2011 11:05:11

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:16:2011 10:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEAJJTifNjjhBHupGSSjgJyM2LgolEkB8aoqPA=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    GX280 
      FACP   DELL    GX280 
      HPET   DELL    GX280 
      BOOT   DELL    GX280 
      MCFG   DELL    GX280 
      SSDT   DELL  st_ex
      ASF!   DELL    GX280 

     

    Tuesday, August 16, 2011 10:12 AM

Answers

  • "brownthebook" wrote in message news:11dac319-b637-42da-9217-322006ea07c4...

    I'm posting on behalf on my father in law who successfully activated a retail boxed copy of Windows 7 and was receiving updates for a long time, then a while ago he starting getting messages about Windows 7 not being a genuine copy.

    I'm visiting, so I'm trying to troubleshoot - I've tried reentering the code and phone activation but keep getting the message about it not being genuine.

    I've followed a link from this forum and downloaded the latest MGADiag tool - here's the report from it.

    Hope someone can help...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-FQ8HX-YMFXV-X4QPJ
    Windows Product Key Hash: NW3ppanKO+iL8ggDiuHFiupQzK0=
    Windows Product ID: 00359-232-5177951-86180
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

    Please read the following stickies.... ............

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

    see also this post....

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


    Also - have a look at this video....


    http://www.youtube.com/watch?v=hzqNNiOM0cs


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 16, 2011 10:19 AM
    Moderator

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