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Email Router Configuration RRS feed

  • Question

  • Hi All,

    We are trying to configure Email Router for CRM Online. We are using Microsoft Exchange 360 as the exchange server. Below is the error message when i try to Load Data from User, Queues and Forward Mailboxes:

    

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    E-mail Router Configuration Manager
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    The E-mail Router Configuration Manager was unable to retrieve user and queue information from the Microsoft Dynamics CRM server. This may indicate that the Microsoft Dynamics CRM server is busy. Verify that URL 'https://dev.crm.dynamics.com/9dd8e531b4d648adb3c875bc57336666' is correct. Additionally, this problem can occur if specified access credentials are insufficient. To try again, click Load Data. (Server was unable to process request.)

    Please provide your inputs in resolving this issue.

    regards,

    Varun Sabharwal

    Wednesday, July 18, 2012 7:19 AM

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