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    i recently bought a proline laptop and now when i type in the product key the system says that the key is invalid so what should i  do now and whats gonna happen if i dont activate my windows.

    SOMEONE PLZ HELP ME.

    Tuesday, April 29, 2008 3:25 PM

Answers

  • Hello Prof N,

     

      Computers that are built by large manufacturers, that come with Vista pre-installed come with two (2) product keys:

     

    1) OEM SLP: This key come in Vista when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key  (at the factory) Vista looks at the motherboard and see the special instructions and Activates itself. (that's why you did not need to Activate your computer after you brought it home)

     

    2) COA SLP: This is the Product key that you see on the sticker on the side of your computer. It's a valid product key, but should only be used in limited situations. The key does require activation, but you must Activate by Phone.

     

     

      The 2nd set of steps were designed to force Vista to ask to have a Product Key entered. You would then enter the COA SLP Product Key found on the sticker on the side (or bottom) of your computer. You would then be able to Activate Vista.

     

    Below I have provided the alternate steps to get you to the Change Product Key window:

     

    1) Click the Start button

    2) Type: slui.exe 3 and hit the Enter key

    3) Type in the Product key from the sticker on your computer

    4) Click the Next button.

    5) You will be asked if want to Activate, click ok

    6) It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7) Click the Start button

    8) Type: slui.exe 4 and hit the Enter key

    9) Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

     

    Once completed, you may need to reboot twice.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, May 13, 2008 11:28 PM
  •  prof N wrote:

     

    and another thing is that my pc came with the vista starter(basic) preinstalled but i installed home premium, could this be the reasonpreventing me to do all the steps you provided for me?

     

    Yes, that would do it.

     

      As I mention above, the OEM SLP key will self-activate when it sees the specal instructions on the computer's motherboard, but if the OEM SLP key is for Vista Basic and you installed Vista Premium, then it would not self-activate and would not allow you to manually activate.

     

      In addition, this is also why when you tried to change the product key to the COA SLP key found on the sticker on the side of your computer. That key is for Vista basic, not Vista Premium.

     

     I highly suggest reinstalling Vista Basic using the Windows Restore software that came with the computer. The Windows Restore software may have been included on a CD or on a pratition on the computer's hard drive. Each manufacturer does their Windows Restore diferent, so please see the documentation that came with the computer or contact the manufacturer for assistance.

     

    Please Note: please be sure to only use the windows restore software that came with the computer or that was provided by the manufacturer for that computer. Using any other software to reinstall or to restore windows, can have unforeseen effects (the most likely being that it just won't work).

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Monday, June 2, 2008 8:35 PM

All replies

  • Hi Prof N,

     

      In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3261497&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Tuesday, April 29, 2008 7:55 PM
  •  

    i did run the Genuine Diagnostics test and this is what it said:

    so what should i do now,because the system says that i have 21 days to activate my windows.

    help plz

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {60271DE1-3561-46D3-81EE-F48E728A41AB}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{60271DE1-3561-46D3-81EE-F48E728A41AB}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-240601466-4087473043-3109091597</SID><SYSTEM><Manufacturer>CLEVO Co.</Manufacturer><Model>M550SE</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20071212000000.000000+000</Date></BIOS><HWID>82303507018400DE</HWID><UserLCID>1C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Wednesday, April 30, 2008 3:07 PM
  • Hi prof N,

     

     

      First off, there is a Support Doc: "You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation" at http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573  That I believe is specific to your issue. Please follow the resolution portion of the doc.

     

    If that does not resolve your issue, please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.

     

    ----------------------------------------------------------------------------------------

    Step set #1

     

    1) Open Internet Explorer

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    6) Hit the Enter key

    7) Reboot 2 times

     

    -------------------------------------------------------------------------------------

    Step set #2

     

    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select Run as Administrator

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Reboot Twice

    11) Vista may require you to enter a Product Key (use the COA SLP key found on the sticker on the side or bottom of your computer) and Activate. Use the Activate by Phone method outlined below

     

    Activate by Phone steps:

     

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.


    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Thursday, May 1, 2008 10:57 PM
  • the steps you gave me only the first step worked when i tried to follow the second step nothing happened,so what should i do now and what will happen to my laptop if i dont activate my windows

    help plz

    Monday, May 12, 2008 3:43 AM
  • Hello Prof N,

     

      Computers that are built by large manufacturers, that come with Vista pre-installed come with two (2) product keys:

     

    1) OEM SLP: This key come in Vista when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key  (at the factory) Vista looks at the motherboard and see the special instructions and Activates itself. (that's why you did not need to Activate your computer after you brought it home)

     

    2) COA SLP: This is the Product key that you see on the sticker on the side of your computer. It's a valid product key, but should only be used in limited situations. The key does require activation, but you must Activate by Phone.

     

     

      The 2nd set of steps were designed to force Vista to ask to have a Product Key entered. You would then enter the COA SLP Product Key found on the sticker on the side (or bottom) of your computer. You would then be able to Activate Vista.

     

    Below I have provided the alternate steps to get you to the Change Product Key window:

     

    1) Click the Start button

    2) Type: slui.exe 3 and hit the Enter key

    3) Type in the Product key from the sticker on your computer

    4) Click the Next button.

    5) You will be asked if want to Activate, click ok

    6) It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7) Click the Start button

    8) Type: slui.exe 4 and hit the Enter key

    9) Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

     

    Once completed, you may need to reboot twice.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, May 13, 2008 11:28 PM
  • hey

    now im in serious trouble because , i was unable to perform to perform the steps you gave me and now my pc tells me that my avtivation period has expired.it also tells me that my windows is not a geniun copy.

    what should i do plz help, as i have all my work which i really need to access with no troubles on the system.

    plz plz plz help me because i really dont know what to do at this point im really desprate so plz.

     

    and another thing is that my pc came with the vista starter(basic) preinstalled but i installed home premium, could this be the reasonpreventing me to do all the steps you provided for me?

     

    desprate plz help me.

    Monday, June 2, 2008 3:13 AM
  • hey

    now this is what the system says when i run the diagnostic test

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {60271DE1-3561-46D3-81EE-F48E728A41AB}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{60271DE1-3561-46D3-81EE-F48E728A41AB}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-240601466-4087473043-3109091597</SID><SYSTEM><Manufacturer>CLEVO Co.</Manufacturer><Model>M550SE</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20071212000000.000000+000</Date></BIOS><HWID>82303507018400DE</HWID><UserLCID>1C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65290</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Monday, June 2, 2008 3:29 AM
  •  prof N wrote:

     

    and another thing is that my pc came with the vista starter(basic) preinstalled but i installed home premium, could this be the reasonpreventing me to do all the steps you provided for me?

     

    Yes, that would do it.

     

      As I mention above, the OEM SLP key will self-activate when it sees the specal instructions on the computer's motherboard, but if the OEM SLP key is for Vista Basic and you installed Vista Premium, then it would not self-activate and would not allow you to manually activate.

     

      In addition, this is also why when you tried to change the product key to the COA SLP key found on the sticker on the side of your computer. That key is for Vista basic, not Vista Premium.

     

     I highly suggest reinstalling Vista Basic using the Windows Restore software that came with the computer. The Windows Restore software may have been included on a CD or on a pratition on the computer's hard drive. Each manufacturer does their Windows Restore diferent, so please see the documentation that came with the computer or contact the manufacturer for assistance.

     

    Please Note: please be sure to only use the windows restore software that came with the computer or that was provided by the manufacturer for that computer. Using any other software to reinstall or to restore windows, can have unforeseen effects (the most likely being that it just won't work).

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Monday, June 2, 2008 8:35 PM