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windows not genuine prompt RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-H9K4M-DV32X-8X2XD
    Windows Product Key Hash: hIy5Kq09q7qZt8Eky8OoVdeQhnI=
    Windows Product ID: 00359-OEM-8992687-00261
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {238DE8EF-6E6E-4C9A-9CAE-F44779D34C70}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Me\AppData\Roaming\Maxthon2\Maxthon.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{238DE8EF-6E6E-4C9A-9CAE-F44779D34C70}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8X2XD</PKey><PID>00359-OEM-8992687-00261</PID><PIDType>2</PIDType><SID>S-1-5-21-3578778234-3520730807-2818179648</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7636</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20110126000000.000000+000</Date></BIOS><HWID>978B3807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800261-02-1033-7600.0000-2462009
    Installation ID: 015194024264107060379031687140245311491976457514864992
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8X2XD
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 4
    Trusted time: 11/26/2012 10:42:35 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:26:2012 22:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEABgABAAEAAAABAAAAAQABAAEAonZCj7xKPiRCxgZPgJbiX0TYfA603cB85jRcXQ==

    OEM Activation 1.0 Data-->
    I've owned this computer for some time now and tonight I started getting this prompt.  Here's my report, how do I fix this?

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7636MS  A7636100
      FACP   7636MS  A7636100
      HPET   7636MS  OEMHPET
      MCFG   7636MS  OEMMCFG
      OEMB   7636MS  A7636100
      SSDT   DpgPmm  CpuPm

    Tuesday, November 27, 2012 4:50 AM

Answers

  • BIOS valid for OA 2.0: yes, but no SLIC table

    you will have to change your key to the one on your COA.

    click start, type slui 3, press enter.


    Tuesday, November 27, 2012 6:54 AM
    Answerer

All replies

  • BIOS valid for OA 2.0: yes, but no SLIC table

    you will have to change your key to the one on your COA.

    click start, type slui 3, press enter.


    Tuesday, November 27, 2012 6:54 AM
    Answerer
  • Your copy of Windows is an OEM SLP (System-Locked Preinstalled) copy

    Windows License Type: OEM SLP

    which is only valid when installed by a computer manufacturer at the time of manufacture.  It is locked by the SLIC table in the BIOS to the original motherboard.

    You are using a retail motherboard

    <Manufacturer>MSI</Manufacturer><Model>MS-7636</Model>

    http://www.msi.com/product/mb/H55M-E21.html

    Retail motherboards require a full license retail copy of Windows.  OEM SLP copies are designed to self-activate using the manufacturer's SLIC table (Software Licensing description table).  Retail motherboards do not have this table, of course.

    BIOS valid for OA 2.0: yes, but no SLIC table

    If you recently upgraded the motherboard on your computer then you need to purchase a genuine retail copy of Windows and reinstall.  An upgrade copy will not help you since you do not have a genuine copy installed to upgrade from.  Changing a motherboard requires a new license for Windows since Microsoft defines a computer as the motherboard and OEM copies of Windows are not transferrable to a new computer.  This is true even if you have not changed the hard drive.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.




    Wednesday, November 28, 2012 4:34 PM
    Answerer
  • Colin

    I can't swear to it - but I believe that the 7636 is also the motherboard in some of MSI's own-brand finished units - and it's possible that a BIOS update has wiped the SLIC table.

    Let's wait until we (hopefully) hear back from the OP?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, November 28, 2012 7:38 PM
    Moderator
  • Perhaps, but the report would give the MSI computer model number rather than the mobo ID.  I'm pretty sure he has the retail item.  In any case, George's reply would prompt him to look at the COA sticker.  If its a custom build he won't have one.  He'll get there by one route or another.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.


    Wednesday, November 28, 2012 7:44 PM
    Answerer