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windows not genuine prompt

Question
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Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-H9K4M-DV32X-8X2XD
Windows Product Key Hash: hIy5Kq09q7qZt8Eky8OoVdeQhnI=
Windows Product ID: 00359-OEM-8992687-00261
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {238DE8EF-6E6E-4C9A-9CAE-F44779D34C70}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Me\AppData\Roaming\Maxthon2\Maxthon.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{238DE8EF-6E6E-4C9A-9CAE-F44779D34C70}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8X2XD</PKey><PID>00359-OEM-8992687-00261</PID><PIDType>2</PIDType><SID>S-1-5-21-3578778234-3520730807-2818179648</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7636</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20110126000000.000000+000</Date></BIOS><HWID>978B3807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800261-02-1033-7600.0000-2462009
Installation ID: 015194024264107060379031687140245311491976457514864992
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8X2XD
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 4
Trusted time: 11/26/2012 10:42:35 PMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:26:2012 22:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABgABAAEAAAABAAAAAQABAAEAonZCj7xKPiRCxgZPgJbiX0TYfA603cB85jRcXQ==OEM Activation 1.0 Data-->
I've owned this computer for some time now and tonight I started getting this prompt. Here's my report, how do I fix this?OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7636MS A7636100
FACP 7636MS A7636100
HPET 7636MS OEMHPET
MCFG 7636MS OEMMCFG
OEMB 7636MS A7636100
SSDT DpgPmm CpuPmTuesday, November 27, 2012 4:50 AM
Answers
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BIOS valid for OA 2.0: yes, but no SLIC table
you will have to change your key to the one on your COA.
click start, type slui 3, press enter.
- Proposed as answer by Noel D PatonModerator Wednesday, November 28, 2012 7:35 PM
- Marked as answer by Noel D PatonModerator Saturday, December 8, 2012 8:26 AM
Tuesday, November 27, 2012 6:54 AMAnswerer
All replies
-
BIOS valid for OA 2.0: yes, but no SLIC table
you will have to change your key to the one on your COA.
click start, type slui 3, press enter.
- Proposed as answer by Noel D PatonModerator Wednesday, November 28, 2012 7:35 PM
- Marked as answer by Noel D PatonModerator Saturday, December 8, 2012 8:26 AM
Tuesday, November 27, 2012 6:54 AMAnswerer -
Your copy of Windows is an OEM SLP (System-Locked Preinstalled) copy
Windows License Type: OEM SLP
which is only valid when installed by a computer manufacturer at the time of manufacture. It is locked by the SLIC table in the BIOS to the original motherboard.
You are using a retail motherboard
<Manufacturer>MSI</Manufacturer><Model>MS-7636</Model>
http://www.msi.com/product/mb/H55M-E21.html
Retail motherboards require a full license retail copy of Windows. OEM SLP copies are designed to self-activate using the manufacturer's SLIC table (Software Licensing description table). Retail motherboards do not have this table, of course.
BIOS valid for OA 2.0: yes, but no SLIC table
If you recently upgraded the motherboard on your computer then you need to purchase a genuine retail copy of Windows and reinstall. An upgrade copy will not help you since you do not have a genuine copy installed to upgrade from. Changing a motherboard requires a new license for Windows since Microsoft defines a computer as the motherboard and OEM copies of Windows are not transferrable to a new computer. This is true even if you have not changed the hard drive.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
- Edited by CbarnhorstEditor Wednesday, November 28, 2012 4:40 PM
Wednesday, November 28, 2012 4:34 PMAnswerer -
Colin
I can't swear to it - but I believe that the 7636 is also the motherboard in some of MSI's own-brand finished units - and it's possible that a BIOS update has wiped the SLIC table.
Let's wait until we (hopefully) hear back from the OP?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Wednesday, November 28, 2012 7:38 PMModerator -
Perhaps, but the report would give the MSI computer model number rather than the mobo ID. I'm pretty sure he has the retail item. In any case, George's reply would prompt him to look at the COA sticker. If its a custom build he won't have one. He'll get there by one route or another.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
- Edited by CbarnhorstEditor Wednesday, November 28, 2012 7:45 PM
Wednesday, November 28, 2012 7:44 PMAnswerer