Answered by:
thank u

Question
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Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Cached Validation Code: N/A
Windows Product Key: *****-*****-9499M-BPQQK-2GQ36
Windows Product Key Hash: olqlvy0WA/KmJwYe0wKmeelffv4=
Windows Product ID: 55274-640-2048347-23606
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {7359AF57-8E4B-4EFF-B839-06234B649715}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: d:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7359AF57-8E4B-4EFF-B839-06234B649715}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2GQ36</PKey><PID>55274-640-2048347-23606</PID><PIDType>1</PIDType><SID>S-1-5-21-790525478-2025429265-1801674531</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>EQUIUM M70</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.30</Version><SMBIOSVersion major="2" minor="34"/><Date>20051226000000.000000+000</Date></BIOS><HWID>62033107018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Asia Standard Time(GMT+06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 12ED5:Semp Toshiba Informatica Ltda|12ED5:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
- Changed type Darin Smith MS Friday, April 2, 2010 11:01 PM
Thursday, April 1, 2010 5:53 PM
Answers
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Hello asif2348,
Does your Toshiba have a Certificate of Authenticity affixed to the bottom? If so, it is licensed to run the version and edition of Windows listed on the CoA. Please post back to let us know what version and edition is on the CoA.
Do Not post the product key on the CoA.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Proposed as answer by Darin Smith MS Friday, April 2, 2010 11:01 PM
- Marked as answer by Darin Smith MS Friday, April 9, 2010 1:03 AM
Friday, April 2, 2010 4:36 PM
All replies
-
Hello asif2348,
Does your Toshiba have a Certificate of Authenticity affixed to the bottom? If so, it is licensed to run the version and edition of Windows listed on the CoA. Please post back to let us know what version and edition is on the CoA.
Do Not post the product key on the CoA.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Proposed as answer by Darin Smith MS Friday, April 2, 2010 11:01 PM
- Marked as answer by Darin Smith MS Friday, April 9, 2010 1:03 AM
Friday, April 2, 2010 4:36 PM -
No reply
Issue is assumed resolved
Darin MSFriday, April 9, 2010 1:03 AM