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office 2003 validation RRS feed

  • Question

  • I went to update my Office products and received a message that I had to activate them the Office products before I can install the updates.  I then opened Word, went to help and clicked on activate.  I received a message that the product was activated.  What can I do to receive the Updates?
    Sunday, August 17, 2008 2:33 AM

Answers


  • How to troubleshoot problems that you may experience when you try to activate an Office product:
    http://support.microsoft.com/kb/903275/en-us

    Please see: "Method 2: If the Opa11.dat file or the Data.dat file is corrupted"


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Lori MS Tuesday, August 19, 2008 6:30 PM
    Sunday, August 17, 2008 1:16 PM
  • nringel,

    I would try to attempt what Carey had suggested.

    Your issue appears to be outside the scope of the Genuine Advantage forum.

    If product activation was successful try the Office validation again by at :  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng

    If it wasn't successful, please do the following:

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.


    Frequently Asked Questions (FAQs) are located here:  http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us  which may address questions you have.  Also you may visit the Windows Update Solution Center located here:  http://support.microsoft.com/ph/6527  .



    Lori MS


    Lori MS
    • Marked as answer by Lori MS Tuesday, August 19, 2008 6:31 PM
    • Edited by Lori MS Tuesday, August 19, 2008 6:37 PM addtl
    Monday, August 18, 2008 5:43 PM

All replies


  • How to troubleshoot problems that you may experience when you try to activate an Office product:
    http://support.microsoft.com/kb/903275/en-us

    Please see: "Method 2: If the Opa11.dat file or the Data.dat file is corrupted"


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by Lori MS Tuesday, August 19, 2008 6:30 PM
    Sunday, August 17, 2008 1:16 PM
  • nringel,

    I would try to attempt what Carey had suggested.

    Your issue appears to be outside the scope of the Genuine Advantage forum.

    If product activation was successful try the Office validation again by at :  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng

    If it wasn't successful, please do the following:

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.


    Frequently Asked Questions (FAQs) are located here:  http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us  which may address questions you have.  Also you may visit the Windows Update Solution Center located here:  http://support.microsoft.com/ph/6527  .



    Lori MS


    Lori MS
    • Marked as answer by Lori MS Tuesday, August 19, 2008 6:31 PM
    • Edited by Lori MS Tuesday, August 19, 2008 6:37 PM addtl
    Monday, August 18, 2008 5:43 PM