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CRM Appoinments Sync RRS feed

  • Question

  • Hi If any one knows this is a pritty desparate problem i am finding a solution. I want the "crmlinkstate" and 'crmid' fileds set to blank when an appoinment is created in CRM and synced to the outlook client. should I do this via a java script or a outlook macro. please help me with the code.

    What I need to do is to categorise the appointments using the Outlook Calendar colour categories. I use the Auto formatting to check a certain name in the subject field and assign colours automatically. However this   function is not working as when a appointment is originated from the CRM (ex :  Actions->Add  Activity-> Appointments) as the CRM assigns a colour category to it due to the appointment been tracked in CRM

    Sahan
    Wednesday, March 11, 2009 4:30 AM

Answers

  • My understanding if you removed the value from crmid  and set the crmLinkState to 0 then the appoint will not be tracked.

    You will need some outlook plugin to tell Outlook this new appointment is from CRM and categorise it.
    sys admin
    Wednesday, March 18, 2009 11:24 PM