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How do I determine which computers are on my account? RRS feed

  • Question

  • I actually have two Windows Live OneCare accounts.  However, I just renewed one account and one of the three covered PCs is now telling me I need to renew from that PC also.  I'm confused.

     

    Saturday, August 23, 2008 1:21 PM

Answers

  • Open One Care>Help>About and you will see the Live ID for the subscription that computer is associated with. If the PC asking for renewal is on the recently renewed subscription it may take a day or two for the status to update. You should also check the computer to see that the date and time are correct.

    Saturday, August 23, 2008 1:39 PM
    Moderator

All replies

  • Open One Care>Help>About and you will see the Live ID for the subscription that computer is associated with. If the PC asking for renewal is on the recently renewed subscription it may take a day or two for the status to update. You should also check the computer to see that the date and time are correct.

    Saturday, August 23, 2008 1:39 PM
    Moderator
  • Thank you very much!

     

    Saturday, August 23, 2008 2:22 PM