off topic - live messenger frustrations with error 800072745 RRS feed

  • General discussion

  • Not sure if this is the proper group for this thread, but it's the closest I have been able to find so far. If there is a better board for this post please let me know

    I have not been able to log in to live messenger since yesterday from my main workstation, which is at my place of work. I don't think its a firewall issue or anything like that, as my old workstation (right beside me) still signs in ok, same version of live messenger etc. (version 2008 build 8.5.1302.1018) and the connection troubleshooter shows no errors. I have tried re syncing time, running ccleaner on registry, reinstalling, uninstalling, rebooting, and even an older version of windows messenger, all get the same 800072745 error. The hosts file in both workstations in \system32\drivers\etc are all the same. I've googled this all day and have hit dead ends.

    Since it was working fine all last week, and just started this yesterday, I am suspecting time sync since we are now on standard mountain time, but I have run "net time /set/yes" several times to make sure both workstations have the same time from our AD server, but still no diff, one PC signs in fine, the other errors out. 

    Any ideas of what to try next?

    ps. I was able to sign in to the web version of the live messenger from this pc, if that means anything..
    Tuesday, November 4, 2008 4:31 PM

All replies

  • You're off topic for this forum, which is dedicated to Windows Live OneCare.


    You can try the WIndows Live Messenger newsgroup.


    Support for Windows LiveMessenger and other Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com

    Support for MSN or paid Hotmail Plus - http://support.msn.com





    Tuesday, November 4, 2008 6:31 PM