Create CRM-independent session in USD RRS feed

  • Question

  • Hi Everyone,

    I am new to Unified Service Desk. I am trying to set up a separate session which does not hold any CRM data and open some tabs there. I was able to create the session with the global manager's CreateSession function and open the tabs, however I am not able to name my session. As far as I understand, I need to define a session line for that, but since the session is not related to any entities, I don't see how can I achieve that. Is there any way to pass in the data?

    Thanks in advance,


    Thursday, October 20, 2016 10:15 AM