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WGA Notification tells me I have significant hardware changes, but I don't. RRS feed

  • Question

  • I have never changed any of the hardware on this computer since it was built 2 years ago.  Suddenly when I turned it on, it tells me that I need to Activate windows because of significant hardware changes that never happened.

    The only thing I did differently was I rebooted with my IPod attached, which I don't think I have ever done before.  Seems related to me.

    I have not proceeded with this "Activation" because I don't know what it's going to do.  I don't know how many "Activations" I get and I don't want to waste one of them when I know that the WGA program is wrong.

    Can I make this message go away without activating again?
    What is the penalty for activating this copy again?  I have done nothing to warrant it.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-87JVP-6P33H-BY3BB
    Windows Product Key Hash: gvqJ2LtP2mA36J+eyJzfOMxm+Mk=
    Windows Product ID: 76477-OEM-2168083-87360
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {1458A0C5-C39E-4332-A69E-5CDF1B46ABA8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Documents and Settings\Landry Dugan\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1458A0C5-C39E-4332-A69E-5CDF1B46ABA8}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BY3BB</PKey><PID>76477-OEM-2168083-87360</PID><PIDType>3</PIDType><SID>S-1-5-21-73586283-1454471165-682003330</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1409   </Version><SMBIOSVersion major="2" minor="3"/><Date>20081120000000.000000+000</Date></BIOS><HWID>299D349701844B76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll" Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 15410:ASUSTeK Computer Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Monday, December 14, 2009 2:53 PM

Answers

  • Hello Zeittotschlager ,

      Please know that the Significant Hardware Change is Cumulative.  Over your two years of use, each small hardware change adds up till the attached Ipod (Ipods are hardware) finally pushed over the line.  In addition, some drivers will change the Hrdware ID of the hardware it controls, which, to windows, looks the same and changing hardware (Microsoft has been working with those Driver Writers to make this less likely to occur).

      The only limitation on Activations is after a certain number of Activations, you may be required to Activate by Phone.  But you are using an OEM System Builder version, so you are required to Activate by Phone anyways.

      There is no pentalty to reactivate.  Over the two years, there was enough hardware changes to eventually add up to a Significant Hardware Change. Vista thinks it is no longer installed on the same computer it was originally installed on, and as such, requires to be reactivated.

      Please Note: Activation (and Reactivation) has been part of Windows since (I believe) Win 95 or 98.  WGA was added a few years after Windows XP was released.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, December 15, 2009 10:02 PM
    Tuesday, December 15, 2009 10:02 PM

All replies

  • Hello Zeittotschlager,

    Please post your activation-related question in this forum:  http://answers.microsoft.com/en-us/windows/ee514977.aspx
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, December 15, 2009 3:09 AM
  • Hello Zeittotschlager ,

      Please know that the Significant Hardware Change is Cumulative.  Over your two years of use, each small hardware change adds up till the attached Ipod (Ipods are hardware) finally pushed over the line.  In addition, some drivers will change the Hrdware ID of the hardware it controls, which, to windows, looks the same and changing hardware (Microsoft has been working with those Driver Writers to make this less likely to occur).

      The only limitation on Activations is after a certain number of Activations, you may be required to Activate by Phone.  But you are using an OEM System Builder version, so you are required to Activate by Phone anyways.

      There is no pentalty to reactivate.  Over the two years, there was enough hardware changes to eventually add up to a Significant Hardware Change. Vista thinks it is no longer installed on the same computer it was originally installed on, and as such, requires to be reactivated.

      Please Note: Activation (and Reactivation) has been part of Windows since (I believe) Win 95 or 98.  WGA was added a few years after Windows XP was released.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, December 15, 2009 10:02 PM
    Tuesday, December 15, 2009 10:02 PM