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probelm with email router in CRM 2011 RRS feed

  • Question

  • Hi,

    we are using MS crm 2011

    I have the following problem with email router

    I have setup 2 queues

    Q1 with mail mailbox abc1@xyz.com

    Q2 with email abc2@xyz.com

    Both of them are using email router for incoming and outgoing email access type

    In both queues I have entered the user name and password

    xyz\abc1

    xyz\abc2

    I have configured the incoming and outgoing profile

    But q1 incoming profile works fine while the second one q2 give below error for the incomming profile

    Incoming Status: Failure - The specified object was not found in the store. Verify that the specified user credentials have Receive permission on the target mailbox.

    I am using exchange 2007 and user specified for the access credential

    we haved deployed the same mail box for queu 2 in crm 4.0 with email router and it was working fine with no error.

    Can you please help?

    Thanks

    Marwa

    Monday, August 13, 2012 5:33 PM

All replies

  • Hi,

    I have clicked on the link and I get blank page

    Thanks

    Marwa

    Friday, August 31, 2012 1:37 PM