Retail version of Vista business - Validation Incomplete The validation service is unable to determine whether this copy of Windows Vista is genuine. RRS feed

  • Question

  • Validation Incomplete

    The validation service is unable to determine whether this copy of Windows Vista is genuine.


    This is a retail version.  And I already validated it quite a few months back.  The only thing that might have affected things were lenovo bios and software updates.

    any ideas?   Thanks


    Diagnostic Report (1.9.0006.1):
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0xc004c533
    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-B7KT4-342H2-FTMYB
    Windows Product Key Hash: Huad0+mBK55cS3Z24Z5UoZTBTTM=
    Windows Product ID: 89576-009-7764731-71920
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    ID: {D356A4F5-7F40-416B-8F91-C1510205E8B4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D356A4F5-7F40-416B-8F91-C1510205E8B4}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FTMYB</PKey><PID>89576-009-7764731-71920</PID><PIDType>5</PIDType><SID>S-1-5-21-2677796296-1675006142-3276903552</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>87445BU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7IET34WW (1.15 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080716000000.000000+000</Date></BIOS><HWID>52323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9de9abe2-d01d-4538-af84-4498bdbc2ba3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00142-009-776473-00-1033-6000.0000-1742007
    Installation ID: 004041369656327562988866908496406233275824340854446030
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: FTMYB
    License Status: Notification
    Notification Reason: 0xC004F00F.

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-7I  
      FACP            LENOVO        TP-7I  
      HPET            LENOVO        TP-7I  
      BOOT            LENOVO        TP-7I  
      MCFG            LENOVO        TP-7I  
      SSDT            LENOVO        TP-7I  
      ECDT            LENOVO        TP-7I  
      TCPA            LENOVO        TP-7I  
      SSDT            LENOVO        TP-7I  
      SSDT            LENOVO        TP-7I  
      SSDT            LENOVO        TP-7I  
      SSDT            LENOVO        TP-7I  

    Friday, March 20, 2009 7:39 PM


  • Hello user,

      It appears that Vista needs to be re-activated.

      It is common for a bios update to trigger a reactivation even.  You can try Activating over the Internet or, if that fails, try the Activate by Phone steps (below).

    1) Click the 'Start' button
    2) Type: slui 4
    3) Hit the 'Enter' key
    4) Select your location and follow the directions thru the rest of the Activation Wizard

    Thank you,
    Darin MS 

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Friday, March 20, 2009 10:03 PM