locked
CRM 2011 cannot configure on Outlook 2013 RRS feed

  • General discussion

  • Hi all

    When I configure my CRM 2011 on outlook, the CRM configuration wizard cannot connect to the CRM server.


    I have tried:

    1. use port 5555

    2. IIS binding only one, https and port 5555

    3. Web login and operation OK. https://CRMHost.Domain.com:5555/

    thank you guys.

    Log file below:

    14:13:19|   Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 13/6/2014 2:13:19 PM ===
    14:13:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
    14:13:19|   Info| Client Configuration Wizard Version      : 5.0.9690.3233
    14:13:19|   Info| Client Configuration Wizard LanguageID   : 1033
    14:13:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    14:13:19|   Info| Query all rows in profile table
    14:13:19|   Info| Outlook is  initialized
    14:13:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    14:13:19|   Info| Client Configuration Wizard Running Mode : Normal
    14:13:37|   Info| Configuration file Type : OnPremise.
    14:13:37|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
    14:13:38|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    14:13:38|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
    14:13:38|   Info| Logon mapi store
    14:13:38|   Info| Logon admin service
    14:13:38|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    14:13:38|   Info| Query all rows in msg service table
    14:13:38|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    14:13:38|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
    14:13:38|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
    14:13:38|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    14:13:38|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
    14:13:38|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
    14:13:38|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
    14:13:38|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    14:13:38|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    14:13:38|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    14:13:38|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    14:13:38|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    14:13:38|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    14:13:55|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    14:13:55|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    14:13:55|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    14:13:55|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    14:14:00|  Error| Error connecting to URL: https://CRMHost.Domain.com:5555/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException:
    Data[0] = "The provided uri did not return any Service Endpoints!
    {0}"
    DoWorkEventArgs e)
       at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
       at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

    Friday, June 13, 2014 8:10 AM

All replies

  • Hi Kerberos.JK,

    please refer to these 2 links for compatibility issues/features for CRM 2011 and Office 2013.

    CRM Dynamics Compatibility list

    http://support.microsoft.com/kb/2669061

    Support with Microsoft Dynamics CRM 2011 and Microsoft Office 2013

    http://support.microsoft.com/kb/2744957

    Make sure your CRM deployment and Version of Office 2013 is supported within these posts.


    Regards Gavin Higgins Windows/CRM infrastructure Consultant

    Saturday, June 14, 2014 3:12 AM