windows xp pack 2 RRS feed

  • Question

  • I'm 60 yrs young new on the computer game just got this computer at a yard sale trying  put in windows xp pack 2 the person who had this computer never deleated anything  i have a grandson being born in another state and i want to talk to him and see him...it keeps telling me i have a vlk which has been blocked....how do i unblock and make the computer for me...thanks so exhausted for 3 days trying to do this.....thanks
    Wednesday, July 4, 2007 10:47 PM


  • Bevaque,


    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a fresh thread in the following forum:  http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25.

    (The forum you are in now is for discussion of Genuine Benefits.)

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Thursday, July 5, 2007 2:00 AM