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Windows 7 Enterprise, Volume Licensing, Computer Now Non-Genuine RRS feed

  • Question

  • Good morning all - this old computer had checked in successfully with KMS up through 12/25/2018, then failed activation on 1/8/2019 - can you see anything in the report that could tell us why?  Thanks in advance!    ---Mark

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-*****-*****-J3TPV
    Windows Product Key Hash: i/pXuXlGL2ganHXg5XoMWzGQsyI=
    Windows Product ID: 55041-008-1698092-86285
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {AB07920C-F8B2-417D-A462-F599BDC9CF54}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130505-1534
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Access Runtime (English) 2007 - 121
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AB07920C-F8B2-417D-A462-F599BDC9CF54}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-008-1698092-86285</PID><PIDType>6</PIDType><SID>S-1-5-21-3086597017-3558265751-2554717790</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 3010</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="7"/><Date>20130606000000.000000+000</Date></BIOS><HWID>DDAC3F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-001C-0409-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Office Access Runtime (English) 2007</Name><Ver>12</Ver><Val>A6DF1BF2503CD6C</Val><Hash>dTTDvXHN4cR0t+IYAOhhFudJX58=</Hash><Pid>00000-694-0010114-62440</Pid><PidType>2</PidType></Product></Products><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-008-169809-03-1033-7601.0000-0102019
    Installation ID: 010906384553304915060742483094287810122471855826535804
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: J3TPV
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 0
    Trusted time: 1/11/2019 5:50:01 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:8:2019 16:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAIAAAABAAAAAQABAAEA6GG8+R7spFl86Q50eIS6ecK3+IiWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL  CBX3   
      FACP DELL  CBX3   
      HPET DELL  CBX3   
      MCFG DELL  CBX3   
      FPDT DELL  CBX3   
      ASF! INTEL HCG
      SSDT SataRe SataTabl
      SSDT SataRe SataTabl
      SSDT SataRe SataTabl
      DMAR INTEL SNB 
      SLIC DELL  CBX3 


    Friday, January 11, 2019 2:51 PM

Answers

  • It looks top me as if the MAK Key in use has reached the end of its life, and the owner has either revoked or returned the license to MS.

    You should contact whoever issued the Key to you for assistance


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    • Marked as answer by tpq248 Wednesday, January 16, 2019 8:07 PM
    Friday, January 11, 2019 4:43 PM
    Moderator