hotmail account compromised RRS feed

  • Question

  • My has a hotmail account that has been compromised, when she logs in an email is sent to all her contacts. Is there a way to remove all her email or export her contacts into a new hotmail account without the hijack following the contacts? Is this something that would reside on her PC or is sitting in her email in hotmail?

    I have scanned her PC with a number of tools including the Microsoft Security essentials and antivirus software.

    Thanks, for any help received.


    Thursday, October 7, 2010 4:47 PM