Subscription renewal RRS feed

  • Question

  • As my subscription to Windows Live One Care neared expiration, I saw a package at Best Buy that was at a better price than the standard renewal price online. I re-enstalled Live One Care but the program keeps telling me I need to renew.


    Do I have to renew online or can I  use the new package I bought?

    Monday, February 11, 2008 1:29 AM


  • Go to http://billing.microsoft.com and sign in with your subscription LiveID. (Open OneCare and click help/about to view the subscription LiveID)

    Select the OneCare subscription and click on the renew link.

    Choose the option to renew with a prepaid PIN or token which is the retail product key.

    Enter the 25 character key and proceed.

    It can take up to 24 hours for the subscription status to be updated in OneCare.



    Monday, February 11, 2008 2:36 AM