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Windows VISTA home premium invalid product key

    Question

  • I have had my Compaq computer for a little over three years now- I activated my win vista as soon as I set the system up at home, registered online, entered my product key, etc.. no problems and NOW after 3 years the computer is saying my copy of  windows vista (Build 6002) is not genuine.  An activation dialog box asks for the product key, which I entered from the software sticker on the computer's tower which I had originally entered when I first bought this computer- and the error is that the key is already in use.  Like, duh- it is MY KEY!!!!!  I've been on the phone with Microsoft tech support, we tried for almost two straight hours, even gave over control of my PC to their techs- then we tried THREE NEW product codes- and we got error messages for every time we tried.  I am stumped, as are the techie's at MS.

    Maybe someone here can help?  I found a few questions similar to my problem, but did not see any resolved.  PLEASE can someone help me?  I do not understand why after 3 yrs. all of a sudden I am having this dilemma.  TIA, Much thanks, AndreaC in RI

     

    Thursday, October 6, 2011 4:37 PM

Answers

  • ah- I did do a scan with AVG on the program before running it, but no matter cuz THAT didn't do it either.  Not to mention I should NOT have had to resort to such.

     

    OK tomorrow I begin the copying of all my pictures, ebooks, and other media I feel like I simply cannot live without.  :-)

     

    Although as you can guess- I am STILL searching for a way.  And check this out- that script file IS indeed there, but whatever...


    Andrea Connors in RI
    • Marked as answer by Darin Smith MS Monday, October 10, 2011 10:05 PM
    Sunday, October 9, 2011 5:08 PM
  • "Connors21" wrote in message news:c37b2cfd-2aa5-41ae-9f9a-7826cb3b5e49...

    When I actually DO finish backing up all I want to keep and do the FACTORY restore- is this going to even WORK and make my copy of vista genuine again as it should be with MY original sticker code?  I don't wish to do the factory restore only to have the corrupted store files and software licensing files be messed up still.  Let me know ok?  Thanks so much and after reading thru a few forums, I noticed MANY people are now suffering this problem after owning their computers for 2-3 years or longer- so it also showed me mit is a concern and yet I see no resolved issues only factory restores being the answer (if indeed it IS the answer!)

     

    Thanks for your effort and time, AndreaC in RI


    Andrea Connors in RI
     
     
    Heh – I know the feeling.  I put off installing Win 7 on my main machine for over a year for similar worries:)
     
    Let me put it this way – the factory restore is your only hope of fixing the problem without spending out for either a new machine or a new Full Retail copy of Windows. (factory restore and System Recovery are effectively interchangeable terms).
     
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Connors21 Wednesday, November 2, 2011 10:30 AM
    Wednesday, October 12, 2011 10:23 PM
    Moderator

All replies

  • "Connors21" wrote in message news:12e49e94-085c-40b6-b308-2ed6412c4e9d...

    I have had my Compaq computer for a little over three years now- I activated my win vista as soon as I set the system up at home, registered online, entered my product key, etc.. no problems and NOW after 3 years the computer is saying my copy of  windows vista (Build 6002) is not genuine.  An activation dialog box asks for the product key, which I entered from the software sticker on the computer's tower which I had originally entered when I first bought this computer- and the error is that the key is already in use.  Like, duh- it is MY KEY!!!!!  I've been on the phone with Microsoft tech support, we tried for almost two straight hours, even gave over control of my PC to their techs- then we tried THREE NEW product codes- and we got error messages for every time we tried.  I am stumped, as are the techie's at MS.

    Maybe someone here can help?  I found a few questions similar to my problem, but did not see any resolved.  PLEASE can someone help me?  I do not understand why after 3 yrs. all of a sudden I am having this dilemma.  TIA, Much thanks, AndreaC in RI

     

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
     
    If you can't access the desktop....
     
    If you do not have access to the Start Button:
    1) Login to Vista and click the option that brings up Internet Explorer.
    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
    3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
    4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
    5) Return to this thread
    6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, October 6, 2011 4:45 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-VGP63-MBRRX-VM3TX
    Windows Product Key Hash: qqgRai6iK9n8tzZqd/5GrE2+Fmo=
    Windows Product ID: 89578-OEM-7213915-12777
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-

    237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9D9CC979-DDEC-477A-9FC8-5DA06BE78433}

    </UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-

    VM3TX</PKey><PID>89578-OEM-7213915-12777</PID><PIDType>8</PIDType><SID>S-1-5-21-4112537528-3714000038-

    187586188</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA

    CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion

    major="2"

    minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>00323507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409

    </SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID>

    <OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll"

    Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></Gen

    uineResults> 

    Spsys.log Content:

    U1BMRwEAAAAAAQAABAAAAF0UAAAAAAAAYWECAARQcIitylkSz4PMASPvOhE4aiPWkIrToHXwxdrcrJ6E/5gtW7vKgTzR7d8imqg5YePaoqDQ6p160

    7rmEzOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5D

    WJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc

    66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw2LChCixnhclyLKxemNGWeVYEJOEcQyjURm00tpP6SlnzovojzDE3p2z34l/+O

    wnwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ

    1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3

    OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-139-112777-02-1033-6002.0000-2792011
    Installation ID: 001574015824806573749554625756649083053721023941824185
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: VM3TX
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqgI2uIxxNfyBkqE8vRaEYzirFaonA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-VGP63-MBRRX-VM3TX
    Windows Product Key Hash: qqgRai6iK9n8tzZqd/5GrE2+Fmo=
    Windows Product ID: 89578-OEM-7213915-12777
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-

    237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9D9CC979-DDEC-477A-9FC8-5DA06BE78433}

    </UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-

    VM3TX</PKey><PID>89578-OEM-7213915-12777</PID><PIDType>8</PIDType><SID>S-1-5-21-4112537528-3714000038-

    187586188</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA

    CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion

    major="2"

    minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>00323507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409

    </SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID>

    <OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll"

    Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></Gen

    uineResults> 

    Spsys.log Content:

    U1BMRwEAAAAAAQAABAAAAF0UAAAAAAAAYWECAARQcIitylkSz4PMASPvOhE4aiPWkIrToHXwxdrcrJ6E/5gtW7vKgTzR7d8imqg5YePaoqDQ6p160

    7rmEzOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5D

    WJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc

    66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw2LChCixnhclyLKxemNGWeVYEJOEcQyjURm00tpP6SlnzovojzDE3p2z34l/+O

    wnwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ

    1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3

    OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-139-112777-02-1033-6002.0000-2792011
    Installation ID: 001574015824806573749554625756649083053721023941824185
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: VM3TX
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqgI2uIxxNfyBkqE8vRaEYzirFaonA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     

    I just wish to say thank you sooo much for such a fast reply, I somehow managed to post the same issue twice here, and I apologize for that! Just very new and at this point, no sleep for like one full day- trying to resolve this! Please let me know what you think of this report! Thanks so much, AndreaC in RI

     

     

     


    Andrea Connors in RI
    Thursday, October 6, 2011 4:57 PM
  • "Connors21" wrote in message news:86161ce8-86ce-4605-9906-736d6868d448...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-VGP63-MBRRX-VM3TX
    Windows Product Key Hash: qqgRai6iK9n8tzZqd/5GrE2+Fmo=
    Windows Product ID: 89578-OEM-7213915-12777
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-

    Other data-->
    SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA

    CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion

    major="2"

    minor="5"/><Date>20090320000000.000000+000</Date></BIOS

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel

    Partial Product Key: VM3TX
    License Status: Unlicensed

    I just wish to say thank you sooo much for such a fast reply, I somehow managed to post the same issue twice here, and I apologize for that! Just very new and at this point, no sleep for like one full day- trying to resolve this! Please let me know what you think of this report! Thanks so much, AndreaC in RI


    Andrea Connors in RI

     
     
    Your problem is the result of a Trusted Store Tamper – which is a relatively rare problem in Vista.
     
    They are often caused by malware of one kind or another, so first we have to make sure that the system is clean.
    Download MalwareBytes Anti-Malware from www.malwabytes.org and install it – update it but do NOT accept the offer to run the trial Real-Time protection (it can conflict with other stuff in Vista). The run a Full system scan in you main account, and quick scans in any other user accounts.
    Delete everything it finds.
    Then check the system for hard drive problems or file problems, with CHKDSK and SFC....

    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, October 6, 2011 5:28 PM
    Moderator
  • As you said the checkdisk will take a long time- so I have copied-pasted all your instructions and I will be back with the results when I do all the detailed items you listed for me to do.  I just hope this works, as I am soooooo lost with my computer like this- it is so upsetting for me, and I am worried that if this is something that cannot be resolved- that I will be without a computer- as the o/s will stop working.  :-(

    Thanks soooooo much, will post ASAP!

     

    AndreaC in RI


    Andrea Connors in RI
    Thursday, October 6, 2011 9:54 PM
  • Here is my report after doing all of the above instructions- I even tried running my original product key when the activation screen came up after doing all of the above- (MS had given me no less then TWO new keys all of which did not work) anyhow- my kids are going crazy- the malware bytes program will NOT complete a FULL scan- it stops responding, I wait it out, it will start and scan one or two more files- after running it for like 3 hours without it going anywhere I did the quick scan which DID go to completion and I removed the stuff it found.  I am lost, very depressed here.  Please tell me what else to do/try?  Don't give up on me, as of yet I cannot locate ONE of this issue being resolved.  I even tried the startup computer repair, which stated there IS an issue and a corrupt o/s file, but it cannot be automatically repaired.  Just my luck.  Please let me know what you think?  TIA< AndreaC in RI

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-JWKWQ-P3G8M-X9M88
    Windows Product Key Hash: vTrtKqAeumiCF/u9vtO2A5zEE4o=
    Windows Product ID: 89578-OEM-7213195-73059
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9D9CC979-DDEC-477A-9FC8-5DA06BE78433}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X9M88</PKey><PID>89578-OEM-7213195-73059</PID><PIDType>8</PIDType><SID>S-1-5-21-4112537528-3714000038-187586188</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion major="2" minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>00323507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-131-973059-02-1033-6002.0000-2802011
    Installation ID: 020191870541812935250294486144683464043260099160324635
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: X9M88
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqgI2uIxxNfyBkqE8vRaEYzirFaonA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     


    Andrea Connors in RI
    Friday, October 7, 2011 10:05 AM
  • To find out what files it can't repair
     
    Click Start - All Programs - Accessories - Right click Command Prompt and
    choose Run As Administrator. Type (or copy the below line and one blank line
    underneath and right click in the command prompt window and choose Paste)
     
    To view it
    -------------
    findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log |more
     
    To copy to clipboard
    ---------------------------
    findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log |clip
     
    * The character preceding more (|more) and clip (|clip) at the end of each
    line is the pipe character not an l (L) or a 1 (one). Press Shift + \ for
    the pipe character, usually above the enter key.
     
    --
    ..
    --
    "Connors21" wrote in message news:16936b98-1b2d-45b7-ad2b-f95100019d0b...
    > Here is my report after doing all of the above instructions- I even tried
    > running my original product key when the activation screen came up after
    > doing all of the above- (MS had given me no less then TWO new keys all of
    > which did not work) anyhow- my kids are going crazy- the malware bytes
    > program will NOT complete a FULL scan- it stops responding, I wait it out,
    > it will start and scan one or two more files- after running it for like 3
    > hours without it going anywhere I did the quick scan which DID go to
    > completion and I removed the stuff it found. I am lost, very depressed
    > here. Please tell me what else to do/try? Don't give up on me, as of yet
    > I cannot locate ONE of this issue being resolved. I even tried the
    > startup computer repair, which stated there IS an issue and a corrupt o/s
    > file, but it cannot be automatically repaired. Just my luck. Please let
    > me know what you think? TIA< AndreaC in RI
    >
    >
    >
    >
    >
    > Diagnostic Report (1.9.0027.0):
    > -----------------------------------------
    > Windows Validation Data-->
    > Validation Status: Invalid License
    > Validation Code: 50
    > Cached Online Validation Code: 0xc004c4a8
    > Windows Product Key: *****-*****-JWKWQ-P3G8M-X9M88
    > Windows Product Key Hash: vTrtKqAeumiCF/u9vtO2A5zEE4o=
    > Windows Product ID: 89578-OEM-7213195-73059
    > Windows Product ID Type: 8
    > Windows License Type: COA SLP
    > Windows OS version: 6.0.6002.2.00010300.2.0.003
    > ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(3)
    > Is Admin: Yes
    > TestCab: 0x0
    > LegitcheckControl ActiveX: Registered, 1.9.42.0
    > Signed By: Microsoft
    > Product Name: Windows Vista (TM) Home Premium
    > Architecture: 0x00000000
    > Build lab: 6002.vistasp2_gdr.110617-0336
    > TTS Error: T:20111005222430119-
    > Validation Diagnostic:
    > Resolution Status: N/A
    >
    > Vista WgaER Data-->
    > ThreatID(s): N/A, hr = 0x80070002
    > Version: N/A, hr = 0x80070002
    >
    > Windows XP Notifications Data-->
    > Cached Result: N/A, hr = 0x80070002
    > File Exists: No
    > Version: N/A, hr = 0x80070002
    > WgaTray.exe Signed By: N/A, hr = 0x80070002
    > WgaLogon.dll Signed By: N/A, hr = 0x80070002
    >
    > OGA Notifications Data-->
    > Cached Result: N/A, hr = 0x80070002
    > Version: 2.0.48.0
    > OGAExec.exe Signed By: Microsoft
    > OGAAddin.dll Signed By: Microsoft
    >
    > OGA Data-->
    > Office Status: 109 N/A
    > OGA Version: Registered, 2.0.48.0
    > Signed By: Microsoft
    > Office Diagnostics:
    > B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    >
    > Browser Data-->
    > Proxy settings: N/A
    > User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    > Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    > Download signed ActiveX controls: Prompt
    > Download unsigned ActiveX controls: Disabled
    > Run ActiveX controls and plug-ins: Allowed
    > Initialize and script ActiveX controls not marked as safe: Disabled
    > Allow scripting of Internet Explorer Webbrowser control: Disabled
    > Active scripting: Allowed
    > Script ActiveX controls marked as safe for scripting: Allowed
    >
    > File Scan Data-->
    >
    > Other data-->
    > Office Details:
    > <GenuineResults><MachineData><UGUID>{9D9CC979-DDEC-477A-9FC8-5DA06BE78433}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X9M88</PKey><PID>89578-OEM-7213195-73059</PID><PIDType>8</PIDType><SID>S-1-5-21-4112537528-3714000038-187586188</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA
    > CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,
    > LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion major="2"
    > minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>00323507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
    > Standard
    > Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File
    > Name="OGAAddin.dll"
    > Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    >
    > Spsys.log Content:
    > 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
    >
    > Licensing Data-->
    > Software licensing service version: 6.0.6002.18005
    > Name: Windows(TM) Vista, HomePremium edition
    > Description: Windows Operating System - Vista, OEM_COA_SLP channel
    > Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    > Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    > Extended PID: 89578-00144-131-973059-02-1033-6002.0000-2802011
    > Installation ID: 020191870541812935250294486144683464043260099160324635
    > Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    > Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    > Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    > Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    > Partial Product Key: X9M88
    > License Status: Unlicensed
    >
    > Windows Activation Technologies-->
    > N/A
    >
    > HWID Data-->
    > HWID Hash Current:
    > LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqgI2uIxxNfyBkqE8vRaEYzirFaonA==
    >
    > OEM Activation 1.0 Data-->
    > N/A
    >
    > OEM Activation 2.0 Data-->
    > BIOS valid for OA 2.0: yes
    > Windows marker version: 0x20000
    > OEMID and OEMTableID Consistent: yes
    > BIOS Information:
    > ACPI Table Name OEMID Value OEMTableID Value
    > APIC HPQOEM SLIC-CPC
    > FACP HPQOEM SLIC-CPC
    > HPET HPQOEM SLIC-CPC
    > MCFG HPQOEM SLIC-CPC
    > SLIC HPQOEM SLIC-CPC
    > SSDT HPQOEM SLIC-CPC
    >
    >
    >
    >
    > --------------------------------------------------------------------------------
    > Andrea Connors in RI
     
     
    Friday, October 7, 2011 10:45 AM
  • "DavidMCandy" wrote in message news:f17147a0-f6a6-4452-b226-99b8c3e77b9f...
    To find out what files it can't repair
     
    Click Start - All Programs - Accessories - Right click Command Prompt and
    choose Run As Administrator. Type (or copy the below line and one blank line
    underneath and right click in the command prompt window and choose Paste)
     
    To view it
    -------------
    findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log |more
     
    To copy to clipboard
    ---------------------------
    findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log |clip
     
    * The character preceding more (|more) and clip (|clip) at the end of each
    line is the pipe character not an l (L) or a 1 (one). Press Shift + \ for
    the pipe character, usually above the enter key.
     
     
     
     
    Thanks David.
     
    Just to add, that once the data is on the clipboard, you can paste it into your response here so that we can take a look.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 7, 2011 10:56 AM
    Moderator
  • 2011-10-07 02:28:47, Info                  CSI    00000068 [SR] Cannot verify component files for b53011b383711c76076fd8cbd9420e3d, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (FALSE)
    2011-10-07 02:33:14, Info                  CSI    0000015f [SR] Cannot verify component files for Microsoft-Windows-OESpamfilter-DAT, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
    2011-10-07 02:34:28, Info                  CSI    00000182 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-10-07 02:34:31, Info                  CSI    00000184 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-10-07 02:36:47, Info                  CSI    000001df [SR] Cannot verify component files for b53011b383711c76076fd8cbd9420e3d, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
    2011-10-07 02:36:47, Info                  CSI    000001e0 [SR] Cannot verify component files for Microsoft-Windows-OESpamfilter-DAT, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
    2011-10-07 02:36:47, Info                  CSI    000001e2 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-10-07 02:36:47, Info                  CSI    000001e6 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

     

    this was what I got after typing your second command.  Is this right?  Can you tell anything from looking at this?  I am so lost David!  Please help me!  Thanks, ANdreaC in RI


    Andrea Connors in RI
    Friday, October 7, 2011 11:15 AM
  • Another thing- the following was created in notepad, I got this from another answer somewhere in this forum, would this apply to MY prpblem and would lit maybe help correct what is wrong and should I try to import the reg key into the registry?  I am starting to want to try ANYthing!  Getting desperate the windows activation box is constantly popping up!  What do you think of this:

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvc]

    "DisplayName"="@%SystemRoot%\\system32\\SLsvc.exe,-101"

    "Group"="ProfSvc_Group"

    "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

      74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,53,\

      00,4c,00,73,00,76,00,63,00,2e,00,65,00,78,00,65,00,00,00

    "Description"="@%SystemRoot%\\system32\\SLsvc.exe,-100"

    "ObjectName"="NT AUTHORITY\\NetworkService"

    "ErrorControl"=dword:00000001

    "Start"=dword:00000002

    "Type"=dword:00000010

    "DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00

    "ServiceSidType"=dword:00000001

    "RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\

      00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,68,00,\

      61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,66,00,79,00,50,00,72,00,69,\

      00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\

      61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,\

      00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\

      72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\

      00,65,00,67,00,65,00,00,00,00,00

     


    Andrea Connors in RI
    Friday, October 7, 2011 11:38 AM
  • "Connors21" wrote in message news:ddbb83fc-6943-448e-a837-ed43d9dd6de3...

    Another thing- the following was created in notepad, I got this from another answer somewhere in this forum, would this apply to MY prpblem and would lit maybe help correct what is wrong and should I try to import the reg key into the registry?  I am starting to want to try ANYthing!  Getting desperate the windows activation box is constantly popping up!  What do you think of this:

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvc]

    "DisplayName"="@%SystemRoot%\\system32\\SLsvc.exe,-101"

    "Group"="ProfSvc_Group"

    "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

      74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,53,\

      00,4c,00,73,00,76,00,63,00,2e,00,65,00,78,00,65,00,00,00

    "Description"="@%SystemRoot%\\system32\\SLsvc.exe,-100"

    "ObjectName"="NT AUTHORITY\\NetworkService"

    "ErrorControl"=dword:00000001

    "Start"=dword:00000002

    "Type"=dword:00000010

    "DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00

    "ServiceSidType"=dword:00000001

    "RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\

      00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,68,00,\

      61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,66,00,79,00,50,00,72,00,69,\

      00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\

      61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,\

      00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\

      72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\

      00,65,00,67,00,65,00,00,00,00,00

     


    Andrea Connors in RI
     
    NO – leave well alone.
    Registry changes are almost certainly not the problem in your case, and there are better ways of making any changes required, anyhow.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 7, 2011 12:00 PM
    Moderator
  • "Connors21" wrote in message news:e6a3a67c-540d-46ca-80b3-7176c7cccf77...

    2011-10-07 02:28:47, Info                  CSI    00000068 [SR] Cannot verify component files for b53011b383711c76076fd8cbd9420e3d, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (FALSE)
    2011-10-07 02:36:47, Info                  CSI    000001df [SR] Cannot verify component files for b53011b383711c76076fd8cbd9420e3d, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)

    this was what I got after typing your second command.  Is this right?  Can you tell anything from looking at this?  I am so lost David!  Please help me!  Thanks, ANdreaC in RI


    Andrea Connors in RI
     
    The majority of the errors shown here are common to pretty much every Vista computer (some idiot in MS thought it a good idea to put volatile user data in the WinSxS folder – which is what it was designed very definitely NOT to hold!)
    The two remaining ones are interesting – and David will be better at sorting them out than I am
     
    (Over to you, David <eg>)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 7, 2011 12:08 PM
    Moderator
  • I don't see anything that is certainly wrong but this a complicated feature
    that only MS understands how it works.
     
    There are somethings that might be a problem (there is a problem with
    windows mail (but I don't see how that affects activation). Try running this
    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=504
     
    Then in a command prompt type
     
    del %windir%\logs\cbs\cbs.log
     
    Rerun SFC.
    --
    ..
    --
    "Connors21" wrote in message news:e6a3a67c-540d-46ca-80b3-7176c7cccf77...
    > 2011-10-07 02:28:47, Info CSI 00000068 [SR] Cannot
    > verify component files for b53011b383711c76076fd8cbd9420e3d, Version =
    > 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
    > VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
    > neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
    > (FALSE)
    > 2011-10-07 02:33:14, Info CSI 0000015f [SR] Cannot
    > verify component files for Microsoft-Windows-OESpamfilter-DAT, Version =
    > 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
    > VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
    > neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
    > (TRUE)
    > 2011-10-07 02:34:28, Info CSI 00000182 [SR] Cannot
    > repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar,
    > Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture
    > neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8
    > b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in
    > the store, hash mismatch
    > 2011-10-07 02:34:31, Info CSI 00000184 [SR] Cannot
    > repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar,
    > Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture
    > neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8
    > b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in
    > the store, hash mismatch
    > 2011-10-07 02:36:47, Info CSI 000001df [SR] Cannot
    > verify component files for b53011b383711c76076fd8cbd9420e3d, Version =
    > 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
    > VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
    > neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
    > (TRUE)
    > 2011-10-07 02:36:47, Info CSI 000001e0 [SR] Cannot
    > verify component files for Microsoft-Windows-OESpamfilter-DAT, Version =
    > 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
    > VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
    > neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
    > (TRUE)
    > 2011-10-07 02:36:47, Info CSI 000001e2 [SR] Cannot
    > repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar,
    > Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture
    > neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8
    > b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in
    > the store, hash mismatch
    > 2011-10-07 02:36:47, Info CSI 000001e6 [SR] Cannot
    > repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar,
    > Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture
    > neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8
    > b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in
    > the store, hash mismatch
    >
    >
    >
    > this was what I got after typing your second command. Is this right? Can
    > you tell anything from looking at this? I am so lost David! Please help
    > me! Thanks, ANdreaC in RI
    >
    >
    > --------------------------------------------------------------------------------
    > Andrea Connors in RI
     
     
    Friday, October 7, 2011 12:08 PM
  • "DavidMCandy" wrote in message news:2174c5a7-7402-4e9d-8fa8-ac766848407d...
    I don't see anything that is certainly wrong but this a complicated feature
    that only MS understands how it works.
     
    There are somethings that might be a problem (there is a problem with
    windows mail (but I don't see how that affects activation). Try running this
    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=504
     
    Then in a command prompt type
     
    del %windir%\logs\cbs\cbs.log
     
    Rerun SFC.
    --
    ..
     
     
     
     
    The output from  CheckSUR can be informative – but it is pretty cryptic :)
    I doubt very much that it will make any difference to the SFC results as it only attempts to repair a subset of files end entries (although I believe it attempts to do so in a very different way to SFC).
     
    Why delete the old CBS log? – I didn’t think it could be deleted anyhow, as it’s a protected file the content of which is appended to the persist.log periodically??

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 7, 2011 12:55 PM
    Moderator
  • I just ran an experiment. I renamed the file that contains the
    scripting.dictionary (remember that error). Ran sfc /scannow with a retail
    copy of the DVD in the DVD drive. What SFC did was create a new hard link to
    the WinSxS version. The DVD drive wasn't accessed at all.
     
    Previous versions of windows copied from the install media. I can't risk
    corrupting a file to see what happens, in case SFC won't repair it as they
    are hardlinked files.
     
    My tentative conclusion is that SFC repairs deleted files only, i.e. not
    corrupted ones.
     
    Deleting the CBS log is simply to remove old errors so anything in it is
    current to the last SFC run. For my convienece. You are right one has to
    take ownership and give oneself permission.
     
    To do so type
     
    takeown /f %windir%\logs\cbs\cbs.log /a
    icacls %windir%\logs\cbs\cbs.log /grant Administrators:f
     
    --
    ..
    --
    "Noel D Paton" wrote in message news:d2736e22-76ea-4250-a301-4f65510959e8...
    > "DavidMCandy" wrote in message
    > news:2174c5a7-7402-4e9d-8fa8-ac766848407d...
    > I don't see anything that is certainly wrong but this a complicated
    > feature
    > that only MS understands how it works.
    >
    > There are somethings that might be a problem (there is a problem with
    > windows mail (but I don't see how that affects activation). Try running
    > this
    > http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=504
    >
    > Then in a command prompt type
    >
    > del %windir%\logs\cbs\cbs.log
    >
    > Rerun SFC.
    > --
    > ..
    >
    >
    >
    >
    > The output from CheckSUR can be informative – but it is pretty cryptic
    > :)
    > I doubt very much that it will make any difference to the SFC results as
    > it only attempts to repair a subset of files end entries (although I
    > believe it attempts to do so in a very different way to SFC).
    >
    > Why delete the old CBS log? – I didn’t think it could be deleted
    > anyhow, as it’s a protected file the content of which is appended to the
    > persist.log periodically??
    >
    > --------------------------------------------------------------------------------
    > Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed
    > Sloth
     
     
    Friday, October 7, 2011 1:23 PM
  • well even though this looked as if it COULD-MIGHT fix my situation- the hotfix cannot update and fails when I try to install- here is the detailed comment I get:

    Hotfix for Windows (KB947821)

    Installation date: ‎10/‎7/‎2011 9:18 AM

    Installation status: Failed

    Error details: Code 800706BE

    Update type: Important

    Fix for KB947821

    More information:
    http://support.microsoft.com/?kbid=947821

    Help and Support:
    http://support.microsoft.com


    Andrea Connors in RI
    Friday, October 7, 2011 1:44 PM
  • The error code means "The remote procedure call failed."
     
    In a command prompt type
     
    sc qc RpcSs
    sc query RpcSs
     
    To copyto the clipboard
     
    sc qc RpcSs |clip
     
    then paste into your reply
     
    sc query RpcSs |clip
     
    then paste into your reply
     
    --
    ..
    --
    "Connors21" wrote in message news:2fe476de-7acb-4621-a0ec-650c98fe0255...
    > well even though this looked as if it COULD-MIGHT fix my situation- the
    > hotfix cannot update and fails when I try to install- here is the detailed
    > comment I get:
    >
    > Hotfix for Windows (KB947821)
    >
    > Installation date: ‎10/‎7/‎2011 9:18 AM
    >
    > Installation status: Failed
    >
    > Error details: Code 800706BE
    >
    > Update type: Important
    >
    > Fix for KB947821
    >
    > More information:
    > http://support.microsoft.com/?kbid=947821
    >
    > Help and Support:
    > http://support.microsoft.com
    >
    >
    > --------------------------------------------------------------------------------
    > Andrea Connors in RI
     
     
    Friday, October 7, 2011 2:02 PM

  • SERVICE_NAME: RpcSs
            TYPE               : 20  WIN32_SHARE_PROCESS 
            STATE              : 4  RUNNING
                                    (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0

    Andrea Connors in RI
    Friday, October 7, 2011 2:18 PM
  • Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc qc RpcSs
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: RpcSs
            TYPE               : 20  WIN32_SHARE_PROCESS
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k rpcss
            LOAD_ORDER_GROUP   : COM Infrastructure
            TAG                : 0
            DISPLAY_NAME       : Remote Procedure Call (RPC)
            DEPENDENCIES       : DcomLaunch
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Windows\system32>sc query RpcSs

    SERVICE_NAME: RpcSs
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
                                    (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0

    C:\Windows\system32>sc query RpcSs |clip

    C:\Windows\system32>
    C:\Windows\system32>SERVICE_NAME: RpcSs
    'SERVICE_NAME:' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>        TYPE               : 20  WIN32_SHARE_PROCESS
    The filename, directory name, or volume label syntax is incorrect.

    C:\Windows\system32>        STATE              : 4  RUNNING
    'STATE' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>                                (NOT_STOPPABLE, NOT_PAUSABLE
    , IGNORES_SHUTDOWN)
    'NOT_STOPPABLE' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>        WIN32_EXIT_CODE    : 0  (0x0)
    'WIN32_EXIT_CODE' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>        SERVICE_EXIT_CODE  : 0  (0x0)
    'SERVICE_EXIT_CODE' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>        CHECKPOINT         : 0x0
    'CHECKPOINT' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>        WAIT_HINT          : 0x0
    'WAIT_HINT' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Windows\system32>


    Andrea Connors in RI
    Friday, October 7, 2011 2:19 PM
  •  

     

    this is latest log results, will run the diagnostics next for you to view..

     

    2011-10-07 11:00:15, Info                  CSI    00000068 [SR] Cannot verify component files for b53011b383711c76076fd8cbd9420e3d, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (FALSE)
    2011-10-07 11:04:24, Info                  CSI    0000015d [SR] Cannot verify component files for Microsoft-Windows-OESpamfilter-DAT, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
    2011-10-07 11:06:41, Info                  CSI    00000180 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-10-07 11:06:57, Info                  CSI    00000182 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-10-07 11:10:24, Info                  CSI    000001dd [SR] Cannot verify component files for b53011b383711c76076fd8cbd9420e3d, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
    2011-10-07 11:10:24, Info                  CSI    000001de [SR] Cannot verify component files for Microsoft-Windows-OESpamfilter-DAT, Version = 6.0.6002.18493, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (FALSE)
    2011-10-07 11:10:24, Info                  CSI    000001e0 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-10-07 11:10:24, Info                  CSI    000001e2 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch


    Andrea Connors in RI
    Friday, October 7, 2011 3:26 PM
  • MGA latest log  I underlined-bold what looked like something wrong to me- but I don't really have any idea how to proceed at this point.  PLEASE help me resolve this issue.  MS kept me on the phone, we did something called re armed?  We also tried to validate the win vista thru phone activation MANY times along with trying NEW product keys and then my original one AGAIN.  Please let me know what you think, ok?

    Thanks, AndreaC in RI

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-JWKWQ-P3G8M-X9M88
    Windows Product Key Hash: vTrtKqAeumiCF/u9vtO2A5zEE4o=
    Windows Product ID: 89578-OEM-7213195-73059
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-

    237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9D9CC979-DDEC-477A-9FC8-5DA06BE78433}

    </UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-

    X9M88</PKey><PID>89578-OEM-7213195-73059</PID><PIDType>8</PIDType><SID>S-1-5-21-4112537528-3714000038-

    187586188</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA

    CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion

    major="2"

    minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>00323507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409

    </SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID>

    <OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll"

    Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></Gen

    uineResults> 

    Spsys.log Content:

    U1BMRwEAAAAAAQAABAAAAF0UAAAAAAAAYWECAARQcIitylkSz4PMASPvOhE4aiPWkIrToHXwxdrcrJ6E/5gtW7vKgTzR7d8imqg5YePaoqDQ6p160

    7rmEzOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5D

    WJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc

    66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw2LChCixnhclyLKxemNGWeVYEJOEcQyjURm00tpP6SlnzovojzDE3p2z34l/+O

    wnwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ

    1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3

    OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-131-973059-02-1033-6002.0000-2802011
    Installation ID: 020191870541812935250294486144683464043260099160324635
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: X9M88
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqgI2uIxxNfyBkqE8vRaEYzirFaonA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     


    Andrea Connors in RI
    Friday, October 7, 2011 5:04 PM
  • "Connors21" wrote in message news:e13291c7-532b-46eb-a2fb-3ecc207bf7da...

    MGA latest log  I underlined-bold what looked like something wrong to me- but I don't really have any idea how to proceed at this point.  PLEASE help me resolve this issue.  MS kept me on the phone, we did something called re armed?  We also tried to validate the win vista thru phone activation MANY times along with trying NEW product keys and then my original one AGAIN.  Please let me know what you think, ok?

    Thanks, AndreaC in RI

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-JWKWQ-P3G8M-X9M88
    Windows Product Key Hash: vTrtKqAeumiCF/u9vtO2A5zEE4o=
    Windows Product ID: 89578-OEM-7213195-73059
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-

    Other data-->
    SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABACQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersionmajor="2"minor="5"/><Date>20090320000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Partial Product Key: X9M88
    License Status: Unlicensed

     

     


    Andrea Connors in RI
     
     
    The Trusted Store tamper time hasn’t updated – which is a good sign.
    It may be worth attempting to rebuild the Licensing Store – and shouldn’t leave you in any worse position than you are now.
     
    Please try the below steps to recreate the Store files. This may resolve the issue.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    Reboot TWICE
    If necessary, then you may be required to enter the Product Key and/or Activate. (check again for a COA sticker!)

    Reboot

    Once complete, please post back with a new MGADiag report


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 7, 2011 5:21 PM
    Moderator
  • just woke up after a full 12 hour sleep after going for two days straight on this issue- don't know how much longer I can deal with htis- you are more then amazing to keep at this with me.... doing the above steps- will repost the MGA dialog report next after doing above. Much thanks, AndreaC in RI
    Andrea Connors in RI
    Saturday, October 8, 2011 12:30 PM
  • going to go do the two reboots NOW- here is copy of all at the command prompt just in case it means anything to you to read. THANKS, Andrea
    Andrea Connors in RI
    Saturday, October 8, 2011 12:33 PM
  • License file C:\Windows\System32\licensing\ppdlic\msmpeg2vdec-ppdlic.xrm-ms inst
    alled successfully.

    License file C:\Windows\System32\licensing\ppdlic\NetworkProjection-ppdlic.xrm-m
    s installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\OMD-API-ppdlic.xrm-ms installe
    d successfully.

    License file C:\Windows\System32\licensing\ppdlic\parentalcontrols-ppdlic.xrm-ms
     installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\PeerToPeerAdhocMeetings-ppdlic
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\PeerToPeerBase-ppdlic.xrm-ms i
    nstalled successfully.

    License file C:\Windows\System32\licensing\ppdlic\PhotoMinFeature-ppdlic.xrm-ms
    installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Printing-Spooler-Core-Localspl
    -Licensing-ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Printing-Spooler-Core-Spoolss-
    Licensing-ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\RasBase-ppdlic.xrm-ms installe
    d successfully.

    License file C:\Windows\System32\licensing\ppdlic\Security-Licensing-SLC-Compone
    nt-SKU-HomePremium-ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Security-Licensing-SLC-Compone
    nt-SKU-OCUR-ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.
    xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Shell-InBoxGames-FreeCell-ppdl
    ic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Shell-InBoxGames-Hearts-ppdlic
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Shell-InBoxGames-Minesweeper-p
    pdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Shell-InBoxGames-PurblePlace-p
    pdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Shell-InBoxGames-Shanghai-ppdl
    ic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Shell-InBoxGames-Solitaire-ppd
    lic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Shell-InBoxGames-SpiderSolitai
    re-ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Shell-PremiumInBoxGames-Chess-
    ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\shell32-license-ppdlic.xrm-ms
    installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\SLC-Component-SKU-OCUR-ppdlic.
    xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\SMBServer-ppdlic.xrm-ms instal
    led successfully.

    License file C:\Windows\System32\licensing\ppdlic\TabletPC-tabbtn-ppdlic.xrm-ms
    installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\TabletPC-UIHub-ppdlic.xrm-ms i
    nstalled successfully.

    License file C:\Windows\System32\licensing\ppdlic\TabletPCAccessories-ppdlic.xrm
    -ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\TabletPCCoreInkRecognition-ppd
    lic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\TabletPCInkBall-ppdlic.xrm-ms
    installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\TabletPCInputPanel-ppdlic.xrm-
    ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\TabletPCInputPersonalization-p
    pdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\TabletPCPlatformInput-core-ppd
    lic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\TerminalServices-RemoteConnect
    ionManager-License-ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\TerminalServices-RemoteConnect
    ionManager-UiEffects-ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\WindowsAnytimeUpgrade-ppdlic.x
    rm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\WindowsSearchEngine-Licensing-
    ppdlic.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\Winlogon-Licensing-ppdlic.xrm-
    ms installed successfully.

    License file C:\Windows\System32\licensing\ppdlic\WMPPlayer-ppdlic.xrm-ms instal
    led successfully.

    License file C:\Windows\System32\licensing\ppdlic\WorkstationService-ppdlic.xrm-
    ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-MUI-pl.xrm-ms
    installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-MUI-ul-oob.xrm
    -ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-MUI-ul-phn.xrm
    -ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP-pl.
    xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP-ul-
    oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP-ul-
    phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP1-pl
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP1-ul
    -oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP1-ul
    -phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP2-pl
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP2-ul
    -oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP2-ul
    -phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP3-pl
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP3-ul
    -oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-NONSLP3-ul
    -phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLP-ul-oob
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLP-ul.xrm
    -ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA-pl.
    xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA-ul-
    oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA-ul-
    phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA1-pl
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA1-ul
    -oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA1-ul
    -phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA2-pl
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA2-ul
    -oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA2-ul
    -phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA3-pl
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA3-ul
    -oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA3-ul
    -phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA4-pl
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA4-ul
    -oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA4-ul
    -phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA5-pl
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA5-ul
    -oob.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-OEM-SLPCOA5-ul
    -phn.xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-pl.xrm-ms inst
    alled successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-RETAIL1-pl.xrm
    -ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-RETAIL1-ul-oob
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-RETAIL1-ul-phn
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-RETAIL2-pl.xrm
    -ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-RETAIL2-ul-oob
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-RETAIL2-ul-phn
    .xrm-ms installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-ul-oob.xrm-ms
    installed successfully.

    License file C:\Windows\System32\licensing\skus\Security-Licensing-SLC-Component
    -SKU-HomePremium\Security-Licensing-SLC-Component-SKU-HomePremium-ul-phn.xrm-ms
    installed successfully.

    License file C:\Windows\system32\oem\Hewlett-Packard Company   - 100040.xrm-ms i
    nstalled successfully.

    License files re-installed successfully.


    C:\Windows\System32>

     

     

    Look it said SUCCESSFULLY!!!!!  Lets hope, shall we?  crossing fingers- off to reboot TWICE

     

     

     

     


    Andrea Connors in RI
    Saturday, October 8, 2011 12:34 PM
  • nope- it still will not accept my sticker code.  this is my original code.  the genuine sticker is still on the tower.  here is the report- I guess I could TRY an activation by phone again?  Although I did that like 5 times it was before all the steps we did.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-JWKWQ-P3G8M-X9M88
    Windows Product Key Hash: vTrtKqAeumiCF/u9vtO2A5zEE4o=
    Windows Product ID: 89578-OEM-7213195-73059
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9D9CC979-DDEC-477A-9FC8-5DA06BE78433}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X9M88</PKey><PID>89578-OEM-7213195-73059</PID><PIDType>8</PIDType><SID>S-1-5-21-4112537528-3714000038-187586188</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion major="2" minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>00323507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-131-973059-02-1033-6002.0000-2812011
    Installation ID: 020191870541812935250294486144683464043260099160324635
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: X9M88
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqgI2uIxxNfyBkqE8vRaEYzirFaonA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     


    Andrea Connors in RI
    Saturday, October 8, 2011 12:45 PM
  • "Connors21" wrote in message news:7eecf0c9-4acc-4242-bdcf-9522856ad58a...

    nope- it still will not accept my sticker code.  this is my original code.  the genuine sticker is still on the tower.  here is the report- I guess I could TRY an activation by phone again?  Although I did that like 5 times it was before all the steps we did.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-JWKWQ-P3G8M-X9M88
    Windows Product Key Hash: vTrtKqAeumiCF/u9vtO2A5zEE4o=
    Windows Product ID: 89578-OEM-7213195-73059
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9D9CC979-DDEC-477A-9FC8-5DA06BE78433}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-

    Other data-->
    SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion major="2" minor="5"/><Date>20090320000000.000000+000</Date></BIOS

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Partial Product Key: X9M88
    License Status: Unlicensed

     

     


    Andrea Connors in RI
     
    The Key in use here has changed from the  original one in your first MGADiag report, so something has worked.
     
    All I can suggest is that you try telephone activation.
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

    Explain your problems and see if they can activate your install – and if not, ask for support (quote your earlier Incident number, if you have one). Point them at this thread so that they can see what we’ve tried, and they don’t reinvent the wheel :)
    Specifically mention the error code
    Cached Online Validation Code: 0xc004c4a8
    and the Trusted Store Tamper – this may give them more of a clue than it does me :-/
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 8, 2011 12:58 PM
    Moderator
  • the reason the key changed is that MS had given me TWO new product KEYS (over the phone)  so after I started trying things out here, I entered my OWN genuine original key BACK so this is my key you are seeing in all the other reports.  I will not get the computer working until one of the system operating files (that cannot be repaired automatically) is fixed.  Can a computer repair place fix it, do you think?  Yes I can re try phone activation.  I don't think doing even a system factory restore will correct this, is there a certain ZIP-CAB file that contains my ORIGINAL vista o/s files, where I can overwrite the current ones?

     

    Thanks again- ANdrea


    Andrea Connors in RI
    Saturday, October 8, 2011 1:44 PM
  • "Connors21" wrote in message news:a8fb228c-b749-4234-9ebb-60951bec165c...

    the reason the key changed is that MS had given me TWO new product KEYS (over the phone)  so after I started trying things out here, I entered my OWN genuine original key BACK so this is my key you are seeing in all the other reports.  I will not get the computer working until one of the system operating files (that cannot be repaired automatically) is fixed.  Can a computer repair place fix it, do you think?  Yes I can re try phone activation.  I don't think doing even a system factory restore will correct this, is there a certain ZIP-CAB file that contains my ORIGINAL vista o/s files, where I can overwrite the current ones?

     

    Thanks again- ANdrea


    Andrea Connors in RI
     
    Yes – I was aware of the new keys (I’m glad you put your original back in, as MS may  have blocked the others after their failure)
     
    A factory restore will certainly fix the problem, since it IS a software one – but you’ll then have to go through the updates, reinstalls and uninstalls process again, as you have done since you got the machine.
    You’ll also have to back up all your data to external media so that it isn’t overwritten in the process.
    It generally takes me the better part of three days to do that for even a fairly minimal machine, unless I already have a backup image available.
    Do you have a set of disks, or would you be using the built-in recovery partition for the job?
     
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 8, 2011 2:33 PM
    Moderator
  • three days is def a MINIMUM time frame, this is why I am trying EVERYTHING  AND ANYTHING first hand, I don't have my DVD drive in working order (thanks to the grandchildren) so I need to copy what I really want to save and not lose forever over to a FLASH rive (mere 4 GB) and then over to my daughters laptop, then burn to cd's from there.  Yeah this will be a long process!!!  any other tries?
    Andrea Connors in RI
    Saturday, October 8, 2011 3:04 PM
  • oh I just have to let you know that MS on the phone doesn't even have any idea what a trusted tamper issue even IS- and no the computer did not come with win vista CD- the files are stored on the computer itself- somewhere.

     

    Sigh.......................


    Andrea Connors in RI
    Saturday, October 8, 2011 3:38 PM
  • I found this program that is supposed to make your copy of vista genuine- (even though MINE IS!!!!!) but since something is corrupt here, I am willing to try any-everything before I go to factory restore... (we are talking three years of saved data)  so here is my concern and question:

     

    When I try to run this program, I get this error message right off the bat:

    vb script file missing error

    and it shows the path

    c:\windows\system32\slmgr.vbs

     

    Why don't *I* have this file and if I do not, where is it located on my computer so I can maybe extract it?

     

    Please help!

    AndreaC in RI

     


    Andrea Connors in RI
    Sunday, October 9, 2011 3:59 PM
  • Can you please take one more look at this for me, this issue I am going thru is definitely a licensing issue:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-JWKWQ-P3G8M-X9M88
    Windows Product Key Hash: vTrtKqAeumiCF/u9vtO2A5zEE4o=
    Windows Product ID: 89578-OEM-7213195-73059
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {D13C6757-9268-4F68-A2B2-8BE4BB1C6F1A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D13C6757-9268-4F68-A2B2-8BE4BB1C6F1A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X9M88</PKey><PID>89578-OEM-7213195-73059</PID><PIDType>8</PIDType><SID>S-1-5-21-4112537528-3714000038-187586188</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion major="2" minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>00323507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqgI2uIxxNfyBkqE8vRaEYzirFaonA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   _ASUS_  Notebook
      SSDT   HPQOEM  SLIC-CPC

     


    Andrea Connors in RI
    Sunday, October 9, 2011 4:06 PM
  • "Connors21" wrote in message news:af92e3f2-51a2-4f44-9d4b-1b430bfc5d18...

    Can you please take one more look at this for me, this issue I am going thru is definitely a licensing issue:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-JWKWQ-P3G8M-X9M88
    Windows Product Key Hash: vTrtKqAeumiCF/u9vtO2A5zEE4o=
    Windows Product ID: 89578-OEM-7213195-73059
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {D13C6757-9268-4F68-A2B2-8BE4BB1C6F1A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: T:20111005222430119-

     

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D13C6757-9268-4F68-A2B2-8BE4BB1C6F1A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X9M88</PKey><PID>89578-OEM-7213195-73059</PID><PIDType>8</PIDType><SID>S-1-5-21-4112537528-3714000038-187586188</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NP230AA-ABA CQ5112F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.38</Version><SMBIOSVersion major="2" minor="5"/><Date>20090320000000.000000+000</Date></BIOS

    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

     

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   _ASUS_  Notebook
      SSDT   HPQOEM  SLIC-CPC

     


    Andrea Connors in RI
     
     
    We already knew it was a licensing issue :) 
    (and I’m not in the least surprised about the MS operator’s response, which is why I said to request tech assistance once they said they couldn’t do anything)
     
    You have now installed a hacker’s Loader program – which is designed to make  your HP machine look like an ASUS PC to the WGA bits of the system
    One of the big problems with such programs is that you can never be certain (unless you are a coder) whether the program has also installed malware such as rootkits or backdoors into the system – and the Loader itself always gets discovered in the end.
    I’m quite surprised that your AV didn’t pick it up.
    Using a Loader breaks the Licensing rules in a significant way and can open your system to all sorts of malware.
    Now more than ever I would recommend a factory recovery for this system.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 9, 2011 4:41 PM
    Moderator
  • ah- I did do a scan with AVG on the program before running it, but no matter cuz THAT didn't do it either.  Not to mention I should NOT have had to resort to such.

     

    OK tomorrow I begin the copying of all my pictures, ebooks, and other media I feel like I simply cannot live without.  :-)

     

    Although as you can guess- I am STILL searching for a way.  And check this out- that script file IS indeed there, but whatever...


    Andrea Connors in RI
    • Marked as answer by Darin Smith MS Monday, October 10, 2011 10:05 PM
    Sunday, October 9, 2011 5:08 PM
  • "Connors21" wrote in message news:6899ba7b-8ec0-4f18-95f0-b30615bf013c...

    ah- I did do a scan with AVG on the program before running it, but no matter cuz THAT didn't do it either.  Not to mention I should NOT have had to resort to such.

     

    OK tomorrow I begin the copying of all my pictures, ebooks, and other media I feel like I simply cannot live without.  :-)

     

    Although as you can guess- I am STILL searching for a way.  And check this out- that script file IS indeed there, but whatever...


    Andrea Connors in RI
     
    There is no known way to repair the system without a repair install – and you don’t have the correct disks to do that, and it may not work anyhow, with the history you’ve built up over the past couple of weeks.
     
    Good Luck with the Recovery!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 9, 2011 5:32 PM
    Moderator
  • When I actually DO finish backing up all I want to keep and do the FACTORY restore- is this going to even WORK and make my copy of vista genuine again as it should be with MY original sticker code?  I don't wish to do the factory restore only to have the corrupted store files and software licensing files be messed up still.  Let me know ok?  Thanks so much and after reading thru a few forums, I noticed MANY people are now suffering this problem after owning their computers for 2-3 years or longer- so it also showed me mit is a concern and yet I see no resolved issues only factory restores being the answer (if indeed it IS the answer!)

     

    Thanks for your effort and time, AndreaC in RI


    Andrea Connors in RI
    Wednesday, October 12, 2011 10:19 PM
  • "Connors21" wrote in message news:c37b2cfd-2aa5-41ae-9f9a-7826cb3b5e49...

    When I actually DO finish backing up all I want to keep and do the FACTORY restore- is this going to even WORK and make my copy of vista genuine again as it should be with MY original sticker code?  I don't wish to do the factory restore only to have the corrupted store files and software licensing files be messed up still.  Let me know ok?  Thanks so much and after reading thru a few forums, I noticed MANY people are now suffering this problem after owning their computers for 2-3 years or longer- so it also showed me mit is a concern and yet I see no resolved issues only factory restores being the answer (if indeed it IS the answer!)

     

    Thanks for your effort and time, AndreaC in RI


    Andrea Connors in RI
     
     
    Heh – I know the feeling.  I put off installing Win 7 on my main machine for over a year for similar worries:)
     
    Let me put it this way – the factory restore is your only hope of fixing the problem without spending out for either a new machine or a new Full Retail copy of Windows. (factory restore and System Recovery are effectively interchangeable terms).
     
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Connors21 Wednesday, November 2, 2011 10:30 AM
    Wednesday, October 12, 2011 10:23 PM
    Moderator
  • MGADiagToolOutput (file://KENNYSLAPTOP/MGADiagToolOutput)
    Sunday, October 30, 2011 5:01 PM
  • "twistdk" wrote in message news:7814c73a-f778-4d09-887d-a82f2115a710...
     
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 30, 2011 6:07 PM
    Moderator
  • I take it that you managed to get the Recovery disks, and they worked?

    Just to be on the safe side, please post a new MGADiag report..

     

    Good Luck anyhow!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, November 2, 2011 10:44 AM
    Moderator