locked
...after 2yrs and original copy (plastic box with two DVD discs), I have message that my copy of Windows 7 Ultimate is not Genuine?!! RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-BM8PK-DQ8TY-T3JB9
    Windows Product Key Hash: volj4up5pn/gLwY/8eGkIYluCtI=
    Windows Product ID: 00426-067-9033213-86331
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {7A961212-CA6E-493F-B4F7-24AA50B8455F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7A961212-CA6E-493F-B4F7-24AA50B8455F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T3JB9</PKey><PID>00426-067-9033213-86331</PID><PIDType>5</PIDType><SID>S-1-5-21-3868316385-394399282-1671602170</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0506   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091230000000.000000+000</Date></BIOS><HWID>110B3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-903321-00-1033-7601.0000-0242013
    Installation ID: 010702369372380924348374950844253574895725915794833120

    Partial Product Key: T3JB9
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 1/24/2013 8:22:00 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:24:2013 18:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAQABAABAAEAAgACAAAAAgABAAEAeqgATXcWBFq1B1QmhDRoZUa8jCZoShAG3vLbU2I9pk6aIVxv6oI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   123009  APIC1851
      FACP   123009  FACP1851
      HPET   123009  OEMHPET
      MCFG   123009  OEMMCFG
      OEMB   123009  OEMB1851
      OSFR   123009  OEMOSFR
      SSDT   DpgPmm  CpuPm

    Friday, January 25, 2013 1:33 AM

Answers

All replies

  • ...until today never had any problem!

    Friday, January 25, 2013 1:40 AM
  • your product key is blocked.


    Windows Product ID: 00426-067-9033213-86331

    The product ID -067- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    And this:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer.

    Friday, January 25, 2013 3:36 AM
    Answerer
  • Please feel free to submit a confidential Counterfeit Software Report.

    Carey Frisch

    Friday, January 25, 2013 3:40 AM
    Moderator
  • ?!!

    ...after 2-yrs and so many updates done, you are telling me that my windows is not Genuine, now?! Why did they need 2-yrs (my computer is connected 24hrs on Internet and accepts any major updates from Microsoft).

    I bought my copy 2  or 2 1/2 yrs ago and now I need to return it to the reseller?

    Doens't make any sense!

    PS. Thank You for your support folks!

    Regards,

    Nash

    Friday, January 25, 2013 1:31 PM
  • For MSDN Keys:-

     

    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.

    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.

    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.

    courtesy Noel

    Friday, January 25, 2013 1:33 PM
    Answerer
  • Looks like I have had the same.... my copy came in both 32 and 64 bit disks, in plastic box with leaflet and product key information. It looks totally genuine.Both discs have the halograms on. Then suddenly I get the not genuine message.. no way now I can trace the seller. Is there a reduced rate for people being the victims of this when you have paid considerable money and believe the vendor is genuine? Are there any reductions for students? based in the UK and after a genuine product key for my windows7 ultimate
    Monday, December 16, 2013 2:42 PM
  • Please start a new thread of your own, and post an MGADiag report.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    (locking thread)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, December 18, 2013 4:52 PM
    Moderator