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Remove From My Forums
Answered by:
Trojan:Win32/Alureon.BP
Archived Forums
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Windows Live OneCare Anti-Spyware
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OneCare reports it cannot clear, remove or quarantine this virus - how does one remove from system?
Many thanks
Sunday, April 19, 2009 10:11 PM
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Please contact support for help with removal. How to reach support -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
Marked as answer by
Stephen Boots
MVP, Moderator
Monday, April 20, 2009 2:17 PM
Monday, April 20, 2009 1:05 PM
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Please contact support for help with removal. How to reach support -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
Marked as answer by
Stephen Boots
MVP, Moderator
Monday, April 20, 2009 2:17 PM
Monday, April 20, 2009 1:05 PM
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Thanks Jim - followed the steps, have had help from support - how will I know if it is removed or quarantined?
Marked as answer by
JimR1
Moderator
Sunday, April 26, 2009 1:34 PM
Unmarked as answer by
Stephen Boots
MVP, Moderator
Monday, April 27, 2009 1:14 PM
Saturday, April 25, 2009 8:48 PM
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If support has helped you remove the threat it has most likely been eliminated. You can run a One Care scan to verify the threat is no longer on your system.
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
Sunday, April 26, 2009 1:36 PM
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