Answered by:
Error Code 0xc0150002 slui.exe
Question
-
Hello,
When I enter my admin. user account p\w and hit enter, I get failed to initiate properly error code (0xc0150002) slui.exe
Is there anyway to fix this problem? I am running Widows Vista basic Home edition.
Also my computer says my verson of windows in not geniune. i have gone in start entered slui.exe4 and I find only slui.exe no slui.exe4.
Thank You
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.002
ID: {02C27CC8-3C32-4704-A31A-7AFD8207537A}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.090805-0102
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.5840.16389]
File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.21010]
File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6000.16850]
File Mismatch: C:\Windows\system32\authz.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6000.16386]
File Mismatch: C:\Windows\system32\samlib.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.16615]
File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\nsi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\user32.dll[6.0.6000.16438]
File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6000.16766]
File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6000.16609]
File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609]
File Mismatch: C:\Windows\system32\ole32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\shell32.dll[6.0.6000.16774]
File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\version.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\winmm.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0]
File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6000.16553]
File Mismatch: C:\Windows\system32\regapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6000.16425]
File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16922]
File Mismatch: C:\Windows\system32\userenv.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\secur32.dll[6.0.6000.16870]
File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6000.16764]
File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6000.16512]
File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6000.16512]
File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\slc.dll[6.0.6000.16509]
File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\winsta.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\mpr.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\credui.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6000.16470]
File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\wininet.dll[7.0.6000.16916]
File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6000.16916]
File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\rasman.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\activeds.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2]
File Mismatch: C:\Windows\system32\certcli.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\winscard.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6000.16916]
File Mismatch: C:\Windows\system32\propsys.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\xmllite.dll[1.1.1002.0]
File Mismatch: C:\Windows\system32\mlang.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\advpack.dll[7.0.6000.16916]
File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\winspool.drv[6.0.6000.16386]
File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6000.16740]
File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\feclient.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\browseui.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\imm32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\msctf.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\duser.dll[6.0.6000.16386]
File Mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
File Mismatch: C:\Windows\system32\msrating.dll[7.0.6000.16386]
File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6000.16916]
File Mismatch: C:\Windows\system32\msi.dll[4.0.6000.16386]
File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6000.16916]
File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0]
File Mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609]
File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386]
File Mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386]
File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16669]
File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480]
File Mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16916]
File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\query.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386]
File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16786]
File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386]
File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{02C27CC8-3C32-4704-A31A-7AFD8207537A}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1487137645-826075115-1632265714</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 531s</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.6</Version><SMBIOSVersion major="2" minor="5"/><Date>20070906000000.000000+000</Date></BIOS><HWID>A0303507018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>AS09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAnJ9+x9iGilSSAA4ghuNSnfL0xIh+laxWyPQ=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL AS09
FACP DELL AS09
HPET DELL AS09
MCFG DELL AS09
SLIC DELL AS09
SSDT DELL AS09Monday, October 26, 2009 3:12 PM
Answers
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Hello NotComputerSmart,
You will notice that under the "File Scan Data-->" line there are a large number of files that are listed as "Mismatched". All those files are Critical Vista System files. Normally, when there is one or two Mismatched files, it means that those files have been tampered or have become corrupted in some way. But in your case the Diagnostic Report is reporting that ALL your Critical Vista System files are Tampered or Corrupted. This is highly unlikely. What is more likely is that your System Catalog has been tampered or corrupted. The System Catalog stores all the Signatures Hashs (think fingerprints) for all the Critical Vista System files. One of the things that Vista uses the System Catalog for is to identify if a file has been tampered or corupted because if the file had been modified, it's signature hash would not match what is listed in the System Catalog and in which case, Vista would flag itself as Non-Genuine (as it has done, in your case).I highly recommend that you Repair Windows using System Restore:
1. Reboot Vista into Safe Mode
2. Go to Control Panel
3. On the left hand side of the Control panel window, Click on "Classic View"
4. Double-click "Backup and Restore Center"
5. On the left hand side of the window, click "Repair Windows using System Restore"
6. Put a check in the box that says "Show restore points older than 5 days",
7. Select "Choose Different Restore Point", select the restore point that corresponds to a date Before you first experienced the issue.
8. Click the "Next" button.
9. Reboot back into Normal mode
10. Run the Diagnostic Tool again and paste the results into NotePad or Word doc and scroll down to the "File Scan Data-->" line.
11.
a) If there are any Mismatched files listed, then you will need to restore to a point further in the past.
b) If there are No Mismatched files listed, then your Vista should report as Genuine after a reboot or two.If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.
1) Login to Vista in Normal Mode (not safe mode)
2) Launch an Internet Browser
3) Type: %windir%\system32\ in the browser's address field
4) Scroll down till you find the file cmd.exe
5) Right-click the file and select 'Run as Administrator'
6) In the CMD window, type: sfc /scannow
7) Reboot twice and see if that resolves the issue.
If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, October 26, 2009 9:53 PM
Monday, October 26, 2009 9:53 PM
All replies
-
Hello,
I have tried every thing I have found on the internet to solve the problem.
I cant get passed my user account. I enter the p\w and get an error message slui.exe does not initialize properly
(0xc015002). As I posted in my last post. I go into safe mode and try to access slui.exe4 but it says... cant open windows in safe mode. I can not get past user account in normal mode. Is there a way to get past user accounts? Is there another way to open windows in normal mode. running windows vista basic home. I also have tried to recover my comp to an earlyer time but when I open the program it doesnt have a box that shows any time and dates it only says no times are set on disk(something like that) HELP PLEASE
Thank you- Merged by Darin Smith MS Monday, October 26, 2009 9:43 PM same issue
Monday, October 26, 2009 4:39 PM -
Hello NotComputerSmart,
You will notice that under the "File Scan Data-->" line there are a large number of files that are listed as "Mismatched". All those files are Critical Vista System files. Normally, when there is one or two Mismatched files, it means that those files have been tampered or have become corrupted in some way. But in your case the Diagnostic Report is reporting that ALL your Critical Vista System files are Tampered or Corrupted. This is highly unlikely. What is more likely is that your System Catalog has been tampered or corrupted. The System Catalog stores all the Signatures Hashs (think fingerprints) for all the Critical Vista System files. One of the things that Vista uses the System Catalog for is to identify if a file has been tampered or corupted because if the file had been modified, it's signature hash would not match what is listed in the System Catalog and in which case, Vista would flag itself as Non-Genuine (as it has done, in your case).I highly recommend that you Repair Windows using System Restore:
1. Reboot Vista into Safe Mode
2. Go to Control Panel
3. On the left hand side of the Control panel window, Click on "Classic View"
4. Double-click "Backup and Restore Center"
5. On the left hand side of the window, click "Repair Windows using System Restore"
6. Put a check in the box that says "Show restore points older than 5 days",
7. Select "Choose Different Restore Point", select the restore point that corresponds to a date Before you first experienced the issue.
8. Click the "Next" button.
9. Reboot back into Normal mode
10. Run the Diagnostic Tool again and paste the results into NotePad or Word doc and scroll down to the "File Scan Data-->" line.
11.
a) If there are any Mismatched files listed, then you will need to restore to a point further in the past.
b) If there are No Mismatched files listed, then your Vista should report as Genuine after a reboot or two.If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.
1) Login to Vista in Normal Mode (not safe mode)
2) Launch an Internet Browser
3) Type: %windir%\system32\ in the browser's address field
4) Scroll down till you find the file cmd.exe
5) Right-click the file and select 'Run as Administrator'
6) In the CMD window, type: sfc /scannow
7) Reboot twice and see if that resolves the issue.
If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, October 26, 2009 9:53 PM
Monday, October 26, 2009 9:53 PM -
Darin,
Thank You for the help. I did the above instructions...but I only have one restore point(two days ago) I need to go back at least 5 days. there was nothing that said anything about 5 days or change restore points. I also tried to set a restore point manually, but in the system properties there is nothing that said change. When the system properties comes up it asks for a computer description, but will not let me click in the box, also in the main system screen under computer description it says not available.
I did the two day restore but it was not far enough back.
I really appreciate the help. Is there any way of adding a computer description? or anything you can think of to add a restore point.
Thank YouTuesday, October 27, 2009 4:55 PM
