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Reinstallation of Windows 7 and Office 2010 with new motherboard RRS feed

  • Question

  • <object height="1" id="plugin0" style="position:absolute;z-index:1000;" type="application/x-dgnria" width="1"><param name="tabId" value="{AA120870-C16A-4042-8E17-F9FB4DD388E6}" /></object>

    My desktop's PCIe SSD drive failed catastrophically a few months ago so I bought a new SSD drive and reinstalled Win7 Pro and bought a new copy of Office 2010 Pro which I installed on the desktop and also on my laptop.  Office has a licence to install on 2 devices.  As I am getting at least one program crashing every day and quite a few programs show a 'Not Responding' message for 30 seconds or more on frequent occasions I am thinking about changing my motherboard.

    1)  Can I just change the motherboard without re-installing Windows and all of my programs?

    2)  If so, is that a good idea?

    3)  If I decide on a clean re-install will I run into problems reactivating Windows?

    4)  After a clean re-install will there be problems reactivating Office?

    I am concerned that Windows and/or Office will think that they are being installed on a different computer.

    Viv

    Saturday, September 29, 2012 3:23 PM

Answers

  • Assuming that your Windows License is a Full Retail one, you would have no problems re-activationg it.

    It's never a good idea to transfer a misbehaving system from one set of hardware to another - you risk transferring the problems with it, and would almost certainly have to do a repair install to fix them.

    Much better to sidestep it, and use Windows Easy Transfer to transfer data and settings to the new machine after a clean install. Office 2010 is Full License only, as I understand it, so as a retail version you *may be* entitled to install it on one desktop and a laptop - both of which must be for your use. Check your EULA/SLT for the actual phrasing, as it differs between the various editions.

    In both cases you may well have to activate by phone - but it should not be a problem (with the above provisos)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 29, 2012 10:45 PM
    Moderator

All replies

  • <object height="1" id="plugin0" style=";z-index:1000;" type="application/x-dgnria" width="1"><param name="tabId" value="{AA120870-C16A-4042-8E17-F9FB4DD388E6}" /></object>

    Sorry, I forgot to add that I have Retail versions of both Win7 and Office.

    Viv

    Saturday, September 29, 2012 3:26 PM
  • <object height="1" id="plugin0" style=";z-index:1000;" type="application/x-dgnria" width="1"><param name="tabId" value="{AA120870-C16A-4042-8E17-F9FB4DD388E6}" /></object>

    This is the output from the MGADiag tool.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-GFBQC-PXK2H-PF9K6

    Windows Product Key Hash: 5O8q55BqWrJHjl20hm2PavQh0a8=

    Windows Product ID: 00371-177-1921672-85690

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {EDD394AF-B673-4E54-9D06-2C8BAB80F378}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.120503-2030

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: N/A, hr=0x80070002

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{EDD394AF-B673-4E54-9D06-2C8BAB80F378}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PF9K6</PKey><PID>00371-177-1921672-85690</PID><PIDType>5</PIDType><SID>S-1-5-21-3004510285-858691100-1470457595</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>Rampage Extreme</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0501   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080828000000.000000+000</Date></BIOS><HWID>13ED3F07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-177-192167-00-2057-7600.0000-1862012

    Installation ID: 012901897304853471706240322050626094284001107300960770

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: PF9K6

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 29/09/2012 17:08:58

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 7:4:2012 13:23

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: PAAAAAEABgABAAEAAQADAAAAAgABAAEAln2iG3Yu5KmI/WT+Bp7k197RZGfms1b2moiUIlcreGkiKUxY

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name        OEMID Value        OEMTableID Value

      APIC                        A_M_I_                OEMAPIC

      FACP                        A_M_I_                OEMFACP

      HPET                        A_M_I_                OEMHPET

      MCFG                        A_M_I_                OEMMCFG

      OEMB                        A_M_I_                AMI_OEM

      OSFR                        A_M_I_                OEMOSFR

     

     

    Saturday, September 29, 2012 5:34 PM
  • Assuming that your Windows License is a Full Retail one, you would have no problems re-activationg it.

    It's never a good idea to transfer a misbehaving system from one set of hardware to another - you risk transferring the problems with it, and would almost certainly have to do a repair install to fix them.

    Much better to sidestep it, and use Windows Easy Transfer to transfer data and settings to the new machine after a clean install. Office 2010 is Full License only, as I understand it, so as a retail version you *may be* entitled to install it on one desktop and a laptop - both of which must be for your use. Check your EULA/SLT for the actual phrasing, as it differs between the various editions.

    In both cases you may well have to activate by phone - but it should not be a problem (with the above provisos)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, September 29, 2012 10:45 PM
    Moderator
  • <object height="1" id="plugin0" style=";z-index:1000;" type="application/x-dgnria" width="1"><param name="tabId" value="{AA120870-C16A-4042-8E17-F9FB4DD388E6}" /></object>

    Thanks Noel.

    I think that I have little choice if I want to get a system which does not cause me as many problems as I am now getting.

    Viv

    Sunday, September 30, 2012 7:33 AM
  • Good luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 30, 2012 8:25 AM
    Moderator