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Does anybody know how to fix this problem

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Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.

Thursday, May 5, 2011 9:40 PM

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Dear Customer,

Thanks for your feedback. Would you please try the troubleshooter? Maybe it can find your Media Player's root cause and solve issue. Please attempt try it. The location at http://support.microsoft.com/mats/windows_media_player_diagnostic/ or http://support.microsoft.com/mats/no_sound/. Hope it will helps.
Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

Best Regards,
Alex

Thursday, May 12, 2011 5:53 AM