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    i'm change password login manager MCP.

    So i'm try 20 times, but it say not exactly.

    Tuesday, May 21, 2013 8:01 AM
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    I agree with Chuck here. It appears as if the issue is related to the account that you are entering, not the password. Once you get past this page, you should arrive at a page that asks you password information. If you continue to have difficulties, please consult the regional service center for your country or region. They should be able to help. 

    Here is the URL: http://www.microsoft.com/learning/en/us/help.aspx#fbid=YAxHKz6a9fB?north-america

    Mike Corkery, MCT, MVP (Office Systems), MCSD (Windows Store Apps), MCITP, MCPD, MSF, etc. Please do not forget to click “Vote as Helpful” if any post helps you and "Mark as Answer”if it solves the issue.

    Wednesday, May 22, 2013 1:15 PM
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    It says "The microsoft Account is Incorrect", it is not complaining about the captcha characters.

    It is saying that what ever it is that you typed in the microsoft account box is not a valid account.

    Chuck Pedretti | Magenic – North Region | magenic.com

    Tuesday, May 21, 2013 2:24 PM
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  • Question
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    I agree with Chuck here. It appears as if the issue is related to the account that you are entering, not the password. Once you get past this page, you should arrive at a page that asks you password information. If you continue to have difficulties, please consult the regional service center for your country or region. They should be able to help. 

    Here is the URL: http://www.microsoft.com/learning/en/us/help.aspx#fbid=YAxHKz6a9fB?north-america

    Mike Corkery, MCT, MVP (Office Systems), MCSD (Windows Store Apps), MCITP, MCPD, MSF, etc. Please do not forget to click “Vote as Helpful” if any post helps you and "Mark as Answer”if it solves the issue.

    Wednesday, May 22, 2013 1:15 PM
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    Moderator