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need help with reactivating my laptop RRS feed

  • Question

  • i posted this on a different part of this website and was told to post it here so any help would be appreciated my laptop was wiped clean its saying i have to reactivate it but the problem is i dont have the product key as it has came off my laptop i foned up and kept gettin cut off then eventually they told me to come to this website and i only hav 7 days to reactivate it so thought id try it to see if anyone can help

    Saturday, August 28, 2010 4:39 PM

Answers

  • Hello weedee89,

      Unfortunatly, without a Product Key I can't be of much help.  I can only direct you to the following support doc KB811224 "How to identify, locate, and replace a product key http://support.microsoft.com/kb/811224

    Sorry I couldn't be more help,

     


    Darin MS
    Tuesday, August 31, 2010 9:44 PM

All replies

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-V3VXH-7YWKM-733KT
    Windows Product Key Hash: OeGtOvDcDpnEa6gWxVyPy/XCoqI=
    Windows Product ID: 76477-OEM-2112762-07450
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {326B40C1-2C86-4CA0-B1B8-8DBC0D409D6A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{326B40C1-2C86-4CA0-B1B8-8DBC0D409D6A}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733KT</PKey><PID>76477-OEM-2112762-07450</PID><PIDType>3</PIDType><SID>S-1-5-21-2667995332-153554534-1503156874</SID><SYSTEM><Manufacturer>RCC</Manufacturer><Model>Nbx 8010</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080707000000.000000+000</Date></BIOS><HWID>9C8109E001846056</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Elonex</name><model>LNXWB10LSFL2/090</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13E9D:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     the person who told me to post it here also asked for this so thought id put it on aswell if it may be any help

    Saturday, August 28, 2010 4:42 PM
  • Hello weedee89,

      Unfortunatly, without a Product Key I can't be of much help.  I can only direct you to the following support doc KB811224 "How to identify, locate, and replace a product key http://support.microsoft.com/kb/811224

    Sorry I couldn't be more help,

     


    Darin MS
    Tuesday, August 31, 2010 9:44 PM